Content Review Specialist

1 day ago

Athens, Attica, Greece beBeeDiligence Full time €104,000 - €130,878
Job Overview:
  • Key Responsibilities:
We are seeking a diligent and detail-oriented individual to join our Social Media Content Moderators team in Athens.

As a Social Media Content Moderator, you will be responsible for reviewing and categorizing social media commercial ads and business content to ensure a better user experience.

Our company has been connecting customers with the world's top brands for over 30 years. With a diverse team of more than 12,000 employees from 109+ nationalities, we proudly represent leading global businesses.

Note: This position is based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

Responsibilities:
  • Review and categorize social media content based on specific guidelines.
  • Ensure that all information uploaded by users follow the guidelines based on client's policies.
  • Make well balanced decisions to be an effective advocate for the online community.
  • Ensure high quality and safe experiences for both people and businesses.
  • Apply a content policy to digital content and execute handling procedures with consistency.
  • Assist customers via chat or phone.
  • Identify inefficiencies in workflows and suggest solutions.
  • Follow company and client procedures and guidelines.
Requirements:
  • Excellent verbal and written skills in Norwegian
  • Very good English knowledge
  • Exceptional communication and soft skills, as well as problem-solving skills
  • Ability to use Windows Operating Systems and MS Office
  • Solid team, and collaboration skills, work independently with limited supervision
  • Attention to detail and ability to distinguish self-beliefs from moderated content and policies
  • Be positive and proactive and have a desire for applying continuous improvement processes
  • Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage
Benefits:
  • Complete support to help you ease your relocation to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
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