Business Technology Solutions Specialist

2 days ago


Athens, Attica, Greece beBeeTechnical Full time
ERP Technical Support Role

Epsilon Net, a prominent business software group in Greece, offers an exciting opportunity for career growth and professional development.

  • As an ERP Technical Support Analyst, you will provide advanced technical support for ERP systems and network integrations.

Key responsibilities include:

  • Providing second-level technical support for ERP systems and associated network integrations.
  • Troubleshooting and configuring POS connections, mobile SFA applications, and B2B client networks.
  • Developing and maintaining automation scripts using JavaScript to streamline support tasks.
  • Writing and executing SQL queries for data reporting and analysis.
  • Supporting Business Intelligence reporting and assisting in system and user acceptance testing (UAT).
  • Collaborating with internal teams and clients to resolve escalated issues effectively.
Requirements and Qualifications
  • 2–4 years of experience in ERP or technical support roles.
  • Strong understanding of POS/EFT systems, mobile ERP connectivity, and B2B integrations.
  • Proficient in JavaScript scripting and SQL for automation and reporting purposes.
  • Experience with Power BI is preferred.
  • Excellent problem-solving, communication, and client-facing skills.
  • Ability to work independently and manage multiple priorities in a dynamic environment.
Benefits
  • Competitive salary & benefits package.
  • Ongoing training & career development.
  • Private medical insurance & psychological support services.
  • Hybrid working model (Athens & Thessaloniki) / Remote for other cities.
  • Multi-awarded workplace.


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