Business Development Officer

4 days ago

Marousi, Attica, Greece beBeeCredit Full time
Job Opportunity

We are seeking a skilled professional to fill a key position in our organization. The successful candidate will be responsible for managing client relationships, communicating with clients, and proposing methods of debt repayment.

  • Implement the dunning process of medium-sized and large accounts through daily communication (e-mail & telephone) with clients overdue and propose methods of debt repayment (settlements, cheques, etc.).
  • Respond to clients' requests (balance statements, invoices, complaints, disputes) for medium-sized and large accounts.
  • Monitor all active settlements & resettlements in accordance with the department's settlement policy.
  • Manage all cheques & ensuring their timely & successful receipt.
  • Monitor all guarantees received; ensure that the amount of guarantee and/or the method of payment is appropriate.
  • Record the department's response time on guarantee requests from Sales department.
  • Prepare e-files (balance statement, contract, overdue invoices, balances) for all terminated clients against whom legal actions have been taken.
  • Communicate with the collaborating Collection Law Firms for all matters which may facilitate the collection process.
  • Offer back office support for the collection on terminated clients.
  • Monitor, control and communicate the monthly payable commission to the collaborating sales representatives & preparing the relative payment memo for the accounting department.
  • Communicate the monthly billing files to the collaborating sales representatives.
  • Maintain regular contact with all sales representatives & responding to their requests/ enquiries.
  • Support the back office needs & providing all necessary documents (balance statements, invoices, contracts) for the credit insurance process.
  • Handle customer payments through Credit cards and Direct Debit on Bank Accounts by checking debit & open balance of active customers.
  • Participate in the preparation of the monthly credit management report.
  • Participate in the credit insurance contract management. Monitors and reports the clients' approved credit limits and provides any necessary information to the credit insurance company.
  • Develop and monitor credit policies.

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