Growing Your Career: A Spanish Customer Service Opportunity
2 days ago
Kickstart your career with a unique opportunity to work as a Spanish Customer Service Representative for a major tech company. We are offering paid relocation to help you transition into this fantastic role.
You will be part of a dynamic team dedicated to providing top-notch customer support to Spanish-speaking clients, ensuring their needs are met with efficiency and care. This is your chance to grow professionally in a fast-paced tech environment while enjoying the stunning landscapes and rich culture that Greece offers.
Responsibilities- Customer Support: Deliver exceptional customer support to Spanish-speaking clients through various channels, including phone, email, and live chat.
- Troubleshooting: Address customer inquiries, troubleshoot issues, and provide effective solutions to ensure satisfaction.
- Product Knowledge: Stay knowledgeable about the tech company's products and services to assist customers accurately.
- Documentation: Document all customer interactions in the company's CRM system to maintain accurate records.
- Team Collaboration: Collaborate with team members to enhance service delivery and customer experience.
- Training: Engage in ongoing training sessions to improve service skills and product knowledge.
- Feedback: Contribute to team meetings to discuss feedback and propose improvements in customer service processes.
- Language Skills: Fluent in Spanish, both written and spoken; proficiency in English is required.
- Communication Skills: Excellent communication and interpersonal skills with a strong focus on customer service.
- Work Environment: Ability to work efficiently in a fast-paced, customer-centric environment.
- Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
- Experience: Previous experience in customer service or a related tech field is preferred.
- Customer Support Software: Proficient in using CRM systems and other customer support software.
- Personal Qualities: A positive mindset, adaptability, and enthusiasm for learning new technologies.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Relocation Package
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