Spanish Speaking Customer Service Agent for Home Entertainment

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time

Elevate Your Career with Us: Spanish Speaking Customer Support Representative

We are excited to announce an opening for a Spanish Speaking Customer Support representative for the Home Entertainment Systems Department. If you have a passion for technology and a love for cinema, music, and gaming, this role is perfect for you.

Job Description
  • Provide exceptional customer support to Spanish-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding home entertainment systems, helping them with setup, troubleshooting, and usage.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service goals and enhance the overall customer experience.
  • Engage in ongoing training to stay updated on product knowledge and industry trends.

Responsibilities:

  • Customer Support: Provide top-notch support to Spanish-speaking customers through various channels.
  • Product Knowledge: Assist customers with inquiries regarding home entertainment systems.
  • Documentation: Accurately document customer interactions in our CRM system.
  • Team Collaboration: Collaborate with team members to achieve service goals.
  • Training: Engage in ongoing training to stay updated on product knowledge.

Required Skills and Qualifications:

  • Your nationality and native language should be clearly stated within your application.
  • Fluency in Spanish (written and spoken) is essential.
  • A strong commitment to delivering excellent customer service.
  • Previous experience in customer support or in the home entertainment industry is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving abilities and attention to detail.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package
  • Free Greek Lessons, discounts and other perks


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