Spanish Speaking Customer Service Agent for Home Entertainment
2 days ago
Elevate Your Career with Us: Spanish Speaking Customer Support Representative
We are excited to announce an opening for a Spanish Speaking Customer Support representative for the Home Entertainment Systems Department. If you have a passion for technology and a love for cinema, music, and gaming, this role is perfect for you.
Job Description- Provide exceptional customer support to Spanish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding home entertainment systems, helping them with setup, troubleshooting, and usage.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service goals and enhance the overall customer experience.
- Engage in ongoing training to stay updated on product knowledge and industry trends.
Responsibilities:
- Customer Support: Provide top-notch support to Spanish-speaking customers through various channels.
- Product Knowledge: Assist customers with inquiries regarding home entertainment systems.
- Documentation: Accurately document customer interactions in our CRM system.
- Team Collaboration: Collaborate with team members to achieve service goals.
- Training: Engage in ongoing training to stay updated on product knowledge.
Required Skills and Qualifications:
- Your nationality and native language should be clearly stated within your application.
- Fluency in Spanish (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer support or in the home entertainment industry is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package
- Free Greek Lessons, discounts and other perks
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