Current jobs related to Strategic Customer Service Team Lead - Kallithea, Attica - beBeeService

  • Customer Service Team Supervisor

    4 hours ago

    Kallithea, Attica, Greece beBeeCustomerService Full time €40,000 - €60,000

    Job Title: Customer Service Team SupervisorWe are seeking an experienced customer service team supervisor to oversee our call center operations. As a key member of our team, you will be responsible for monitoring and guiding customer service representatives to ensure exceptional client experiences.

  • Strategic Partnership Development Executive

    1 week ago

    Kallithea, Attica, Greece beBeeAccountManager Full time €40,000 - €60,000

    Job Title: Indirect Channels Account ManagerWe are seeking a skilled professional to join our team as an Indirect Channels Account Manager. This role will play a crucial part in enhancing our partner ecosystem and driving sales growth through strategic alliances.About the Role:As an Indirect Channels Account Manager, you will be instrumental in identifying...

  • Digital Transformation Solutions Specialist

    1 week ago

    Kallithea, Attica, Greece beBeeSupplyChainConsultant Full time €60,000 - €80,000

    About the Role">The consolidation of two organizations has formed a leading provider of business software products and services in Greece, boasting over 1,500 employees and an extensive network of specialized partners. This newly unified organization serves a growing customer base of businesses across four countries.With expertise, high specialization, and...

  • Senior Procurement Specialist

    2 weeks ago

    Kallithea, Attica, Greece beBeeprocurement Full time €60,000 - €80,000

    Procurement ProfessionalWe are seeking a dynamic and experienced procurement professional to take full ownership of all procurement operations.Key Responsibilities:Reporting to the CEO, the scope of the role is to modernize and deliver all purchasing activities with regards to machinery, spare parts, materials, as well as contractor services (technical and...

  • Πρωτεύον Στέλεχος Καταστήματος

    2 weeks ago

    Kallithea, Attica, Greece beBee Careers Full time

    Assistant Manager"To ensure the smooth operation of our store, we are looking for an Assistant Manager with exceptional leadership skills and experience in personnel management. The ideal candidate will be able to motivate and inspire a team to achieve sales targets while maintaining high-quality customer service.

  • Δουλειά Barista

    7 days ago

    Kallithea, Attica, Greece Urban The Coffee Project Full time

    We're seeking a specialized barista to join our team Requirements: 1+ year experience in coffee preparation, customer service. Offer: Flexible hours, friendly work environment. Contact: 6984180394. We look forward to meeting you--------------------------------- Ψάχνουμε έναν εξειδικευμένο barista για να ενταχθεί στην...

  • Customer Care Team Leader- Contact Center

    2 weeks ago

    Kallithea, Attica, Greece ICAP CONTACT CENTER Full time

    Τοποθεσία Καλλιθέα 13 Μαρ Ημ. ανάρτησης 13 Μαρ Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών...

  • Digital Solutions Specialist

    4 days ago

    Kallithea, Attica, Greece beBeeCustomer Full time €40,000 - €60,000

    About Customer Success Specialist RoleWe are looking for a talented individual to join our team as a Customer Success Specialist. This is an exciting opportunity to work in a dynamic environment and utilize your skills in customer support, technical assistance, and problem-solving.Main ResponsibilitiesOnboarding: Guide new clients through the initial setup...

  • Lead Mechanic Designer

    4 days ago

    Kallithea, Attica, Greece beBeeMechanicalDesign Full time

    Job DescriptionThe Mechanical Design Engineer plays a pivotal role in driving the design and development of mechanical systems, assemblies, and manufacturing processes. Key responsibilities include performing engineering studies and calculations, designing detailed drawings, specifying equipment, maintaining project records, writing technical documentation,...

  • Barista Coffee Shop

    7 days ago

    Kallithea, Attica, Greece Urban The Coffee Project Full time

    Ψάχνουμε έναν ειδικό barista να ενταχθεί στην ομάδα μας Ηλικία: 17-35, εντός 10χλμ από την τοποθεσία μας. Απαιτήσεις: 1+ έτος εμπειρία στην παρασκευή καφέ, εξυπηρέτηση πελατών, ικανότητα εργασίας υπό πίεση....

Strategic Customer Service Team Lead

2 weeks ago

Kallithea, Attica, Greece beBeeService Full time €40,000 - €60,000
Job Title:

Customer Service Team Lead

\

At our organization, we are seeking a highly skilled Customer Service Team Lead to oversee the daily activities of our customer care team.

\

Key Responsibilities:\
  • Organize and coordinate daily tasks to ensure efficient use of available resources.
  • Set objectives for team members, review their development, and provide constructive feedback on performance.
  • Recommend and implement changes in systems and procedures to enhance customer service.
  • Develop strategies to optimize procedures and maintain staff motivation.
  • Prepare monthly/annual results and performance reports.
  • Measure team performance using relevant KPIs.
  • Inform senior management about recurring issues or problems.
\

Qualifications:\
  • Previous experience supervising a customer care team in a contact center environment.
  • Bachelor's Degree in Business Administration or a related field.
  • Experience with performance evaluation procedures.
  • Excellent communication, interpersonal, and leadership skills.
  • A customer-centric and problem-solving mindset.
  • Strong organizational and time-management skills.
  • Proficiency in English.
  • Exceptional knowledge of MS Office.
\

Benefits:\
  • Private insurance scheme.
  • Monthly bonus scheme.
  • Innovation-driven working environment.
  • Opportunity to work and develop in a fast-growing multinational organization.