Customer Service Expert with Multilingual Skills

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Job Description:
We are seeking a highly skilled and experienced customer service professional to join our team. As a Solutions Consultant, you will be responsible for delivering exceptional customer service and support to our clients.

About the Role:
You will work closely with our customers to understand their needs and provide tailored solutions to meet their requirements. Your strong communication skills, both written and verbal, will enable you to effectively communicate with customers from diverse backgrounds.

Key Responsibilities:
* Deliver professional support to our customers through multiple channels, including phone, email, and chat.* Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers.* Engage customers through multiple channels, including phone, email, and chat.* Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols.* Collaborate with team members to share best practices and contribute to the knowledge base.

Requirements:
* Fluency in Danish and English language skills is essential.* Strong interpersonal abilities and customer service orientation.* Ability to follow structured guides and processes.* Excellence in active listening and problem-solving.* Adaptable and quick to learn new processes and technologies.* Self-motivated with a passion for customer satisfaction.

What We Offer:
* A supportive environment where learning is continuous, teamwork is celebrated, and your well-being is our top priority.* Comprehensive training program to equip you with all the product knowledge you need to succeed.* Ongoing development opportunities to enhance your skills and career growth.

About Us:
We are a leading provider of digital services, AI solutions, and customer experience. Our company focuses on strict adherence to all our clients' procedures and practices. We offer a wide range of services, including designing, building, and delivering next-generation digital services.

  • Athens, Attica, Greece beBeeSolution Full time €50,000 - €100,000

    Job Title: Solutions Consultant with Danish and EnglishThis role requires a highly skilled professional to deliver exceptional customer support for our products and services. The ideal candidate will have excellent communication skills, strong interpersonal abilities, and the ability to follow structured guides and processes.About the Job:We are seeking a...


  • Athens, Attica, Greece beBeeCustomerService Full time €30,000 - €40,000

    Customer Service Representative JobBetsson is seeking a skilled and customer-focused individual to join our award-winning team as a Customer Service Representative.This role involves providing top-notch service to customers via email, chat, and telephone while working collaboratively with the team to achieve exceptional customer satisfaction.Provide support...


  • Athens, Attica, Greece beBeeVideoStreaming Full time €4,000 - €6,000

    Job TitleA highly skilled video streaming expert is needed to provide exceptional customer service and support.Responsibilities:Provide expert advice on various customer queries.Create strong relationships with key decision-makers in the marketing industry while troubleshooting customer issues.Develop strategic campaigns to educate customers.Ensure...


  • Athens, Attica, Greece beBeeRepresentative Full time €2,500 - €4,000

    Job Role:Customer Service Experts for Multinational BrandsAs a Customer Service Expert, you will be the primary point of contact for customer requests, representing one of the world's most esteemed companies in the industry.Utilizing phone calls, emails, and chats, you will provide a seamless customer experience. Respond to inquiries about products and...


  • Athens, Attica, Greece beBeeCustomerService Full time €70,000 - €140,000

    We are seeking a passionate and results-driven professional to join our team as a Customer Service Representative.This is an exciting opportunity for you to work with a diverse group of customers, using your exceptional communication skills to deliver a unique customer experience.As a Customer Service Representative, you will be responsible for managing...


  • Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,000

    Imperial Brands Customer Expert JobThis is a unique opportunity to work as a customer expert for a renowned tobacco products company.Job DescriptionWe are seeking a skilled and knowledgeable professional to join our customer service team. As a customer expert, you will be responsible for providing top-notch support to customers who have inquiries about the...


  • Athens, Attica, Greece beBeeFintech Full time €4,000 - €6,000

    Job Overview:Fintech enthusiasts with great communication skills are invited to join a dynamic team as Customer Experts, supporting people for financial services.This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. For...


  • Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,000

    Unlock Your Career Potential:As a customer expert for a tech leader, you will be the face of our company, responsible for delivering exceptional customer experiences via phone, chat, and email. You will track and follow cases to ensure they are closed efficiently and in a timely manner.Key Responsibilities:Communicate with customers effectivelyManage and...


  • Athens, Attica, Greece beBeeCareer Full time €4,000 - €6,000

    Job Overview:Junior level position0-5 years of experienceFluency in DanishWe are looking for a skilled customer support professional to join our team. If you have great communication skills, an interest in digital banking and payment solutions, and the ability to adapt to a fast-paced environment, this is an excellent opportunity for you.The ideal candidate...


  • Athens, Attica, Greece beBeeSupport Full time €4,000 - €6,000

    Job Title: Portuguese Customer Support SpecialistWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience with our products.About the Job:Provide technical...