IT Technical Support Specialist

6 days ago

Athens, Greece beBeeIt Full time
About the Role

At InTTrust, we're trusted partners in digital transformation. Our expertise spans IT Consulting, Database Services, Managed Services, Cloud Security, Application Development, AI/ML, IoT, and complex Cloud Infrastructure solutions. We empower large enterprises to evolve and grow through innovative technology.

We're looking for junior IT professionals with a passion for technology and a drive to grow. They will be part of a 24/7 team delivering mission-critical IT support and services to top-tier clients.

The successful candidate will monitor IT systems and ensure uptime & availability, support incident management, help resolve issues efficiently, apply security protocols, manage backup procedures, take part in the implementation & maintenance of client infrastructure, handle Level 1 support via helpdesk systems, install, configure & upgrade IT systems, and collaborate with expert engineers and gain hands-on experience with enterprise tech environments.

Key Responsibilities
  • Monitor IT systems and ensure uptime & availability.
  • Support incident management and help resolve issues efficiently.
  • Apply security protocols and manage backup procedures.
  • Take part in the implementation & maintenance of client infrastructure.
  • Handle Level 1 support via helpdesk systems.
  • Install, configure & upgrade IT systems.
Required Skills and Qualifications

To succeed in this role, you'll need:

A degree in Computer Science or related field.

Strong communication skills in Greek & English.

Up to 1 year of experience in an IT support or entry-level technical role.

Familiarity with any of the following is a plus:

Windows Server / Active Directory, Linux systems, Helpdesk & Ticketing tools, System monitoring solutions.

Benefits

You'll enjoy:

Real-time learning in an enterprise-grade tech environment.

Ongoing training & professional development.

Inclusive, supportive, and forward-thinking culture.

Exposure to exciting technologies and career growth paths.

Opportunity to contribute to impactful projects with clients.

Other Information

Please note:

Eligible to work in the EU.

Willingness to work on-site in rotating shifts (24x7).

Fluency in Greek is required.

Start your IT journey with InTTrust — where innovation meets opportunity.

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