Dyson Technical Support Specialist

21 hours ago

Athens, Attica, Greece beBeeCustomerSupport Full time €104,000 - €130,878

Job Overview:

  • Technical Support Role for Innovative Home Solutions

You'll play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting. This is an opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide.

Key Responsibilities:

  • Handling incoming calls, messages, and emails from customers.
  • Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.

Requirements:

  • Excellent communication skills in Danish and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.

What We Offer:

  • Relocation support: Flights, accommodation & housing assistance—all at no cost to you
  • Competitive monthly salary + additional benefits.
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors on Dyson products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events, community involvement, and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.

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