Elevate Your Career as a Customer Service Specialist

3 days ago

Athens, Attica, Greece beBeeCustomer Full time
Electronics Brand Customer Support Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Dutch customer support team, you will play a crucial role in delivering exceptional customer experiences for a leading multinational electronics company.

  • Key Responsibilities:
  • Respond to customers' inquiries via email, chat, and phone, providing accurate and timely solutions to their queries.
  • Provide step-by-step instructions on how to use new devices, and guide customers through repair processes when needed.
  • Work collaboratively with colleagues to achieve shared goals and develop effective relationships with management.
  • Promote continuous improvement processes and maintain a professional relationship with all customers, showing empathy and understanding.
  • Foster customer retention and loyalty by fully supporting customers to achieve successful outcomes to their inquiries.
Requirements
  • Fluency in Dutch
  • Excellent writing skills
  • Good command of English
  • Soft skills and politeness
  • Tech savvy, familiar with Windows and basic troubleshooting
  • Capacity for multitasking
Benefits and Opportunities
  • Total support for relocation to Greece, including flight tickets and accommodation assistance.
  • Competitive monthly salary and additional benefits.
  • Referral Program: Bring a friend and earn up to €3500.
  • Comprehensive training by certified instructors.
  • Professional growth opportunities and social events.
  • Free online Greek language courses.
  • Diverse work environment and equal opportunities for all.

This is an excellent opportunity to advance your career and represent one of the world's largest brands. Join our team and become part of a big family.

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