Career Launchpad: Customer Service

2 weeks ago

Athens, Attica, Greece beBeeSupport Full time €1,800 - €2,500
Remote Customer Support Representative

This is an exciting opportunity to join our team as a Remote Customer Support Representative.

  • We are looking for a skilled and enthusiastic individual to handle customer inquiries via phone, email, and chat in a professional and timely manner.
  • You will provide accurate information about products and services while ensuring high levels of customer satisfaction.
  • Your role will involve assisting customers with troubleshooting, issue resolution, and technical support.
  • You will also be responsible for escalating complex cases to relevant departments as needed.
  • Maintaining accurate records of customer interactions in the CRM system is a key aspect of this role.
  • You will strive to exceed customer expectations and meet performance metrics.
Required Skills and Qualifications
  • Language skills: Native or fluent in French; proficient in English (B2 or higher).
  • Strong communication and problem-solving skills.
  • A positive and empathetic attitude with a customer-first mindset.
  • Ability to work well under pressure and handle challenging situations calmly.
  • Basic computer skills and familiarity with customer service tools is a plus.
  • No prior experience required – full training will be provided.
Benefits
  • Kickstart your career in a vibrant, multicultural city like Athens.
  • Gain valuable experience in customer support with opportunities for professional growth.
  • Competitive salary and benefits package.
  • On-the-job training and continuous development opportunities.
  • Work in a supportive and collaborative team environment.

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