Customer Service Representative

5 days ago


Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,500

Job Overview:

We are seeking an experienced customer service professional to join our team. As a Customer Advisor, you will be responsible for delivering exceptional customer service and support to clients via phone.

Key Responsibilities:

  • Provide timely, accurate and professional customer service of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Deliver accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team targets 
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Requirements:

  • Excellent verbal and written language skills in German
  • Ability to work in shifts from Monday to Sunday
  • Consistency
  • Team spirit and problem solving skills
  • Computer skills

What We Offer:

  • Competitive salary
  • Bonus scheme
  • Training
  • Career development opportunities


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