VIP Customer Experience Expert

1 week ago


Metamorfosi, Attica, Greece beBeeCustomer Full time

We're transforming the way people move, leading innovation in global mobility.

Why a Great Place to Work?

A collaborative environment values its people. We nurture innovation and prioritize customer satisfaction.

Your Career, Your Purpose:

  • Join us and discover where your career finds its purpose.

The main goal is to serve VIP customers by acting as their direct contact with Avis.

Your Mission:

  • Manage and resolve issues concerning VIP customers.
  • Collect data from the ERP system and create necessary reports.
  • Send monthly or weekly reports to VIP customers via email.
  • Meet with representatives of VIP customers to improve service.
  • Closely collaborate with the sales team for final delivery process of VIP customer vehicles.
  • Work closely with the delivery team for seamless delivery process of new VIP customer vehicles.
  • Collaborate with the maintenance department for smooth service of VIP customer vehicles.

Requirements

  • Bachelor's degree required.
  • Prior experience in similar roles or customer service preferred.
  • Excellent English language skills.
  • Proficiency in MS Office.
  • Maintain strong customer service-oriented mindset.
  • Show exceptional communication and organizational skills.

Benefits

  • Competitive salary package and bonus scheme.
  • Health and life insurance.
  • Pension Plan program.
  • Ongoing onboarding support.
  • Opportunity to work in fast-growing industry with talented people.
  • Training opportunities and continuous feedback performance management system.

Leverage your potential. Apply now for our After Sales Specialist role.



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