International Customer Experience Manager

20 hours ago

Athens, Attica, Greece beBeeCustomerService Full time €40,000 - €60,000
Job Description

We are seeking an experienced International Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer experiences and innovative solutions to our international clientele.

Your primary focus will be on providing prompt and professional support via phone and email, processing orders, issuing invoices, and addressing customer inquiries in a timely manner.

  • You will work closely with our commercial director to ensure seamless communication and coordination with our suppliers and shipping lines.
  • In addition to your customer-facing duties, you will also be responsible for entering commercial invoices into our accounting system, managing company expenses, and performing other administrative tasks as needed.

About the Role:

Key Responsibilities
  • Respond to customer inquiries promptly and professionally via phone and email
  • Process orders, issue invoices, and manage customer accounts
  • Enter commercial invoices into our accounting system
  • Manage company expenses and perform administrative tasks
  • Communicate effectively with our suppliers and shipping lines
Requirements
  • University degree in Finance, Business Administration, or a related field
  • At least 2 years of customer service experience, preferably in an international setting
  • Fluency in English (C1-C2 level) and Greek
  • Proficient in Microsoft Office Suite and customer service software
  • Strong problem-solving skills and the ability to think critically
Benefits
  • Competitive salary
  • Indefinite contract with opportunities for career growth
  • Ticket allowance
  • Career development opportunities
  • Rewarding bonus based on employee performance
  • Laptop and mobile phone
How to Apply

If you are interested in this role, please submit your application directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview.

  • Polish Customer Experience Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerExperience Full time €4,000 - €6,000

    Job DescriptionWe are seeking a skilled Polish Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.You will be working closely with customers to understand their needs and...

  • International Trade Specialist

    5 days ago

    Athens, Attica, Greece beBeeExportCoordinator Full time €40,000 - €60,000

    Export Coordinator Job DescriptionWe're a well-established and highly respected company based in Athens, with a strong commitment to quality and substantial export sales across the globe. As we continue to expand our international reach, we're seeking a skilled and proactive Export Coordinator to join our dynamic team and help manage our growing worldwide...

  • Dutch Speaking Customer Service Representative

    7 days ago

    Athens, Attica, Greece beBeeCareer Full time €80,000 - €140,000

    Become a key player in delivering exceptional customer experiences and grow your career with our dynamic team.As a Dutch-speaking customer service representative, you will be the face of our company, providing valuable interactions with customers from diverse backgrounds. Your primary responsibility will be to manage inbound calls, emails, or live chats,...

  • Travel Expert for International Customers

    7 days ago

    Athens, Attica, Greece beBeeCustomer Full time €1,800 - €2,500

    Job Opportunity:We are seeking a Customer Support Specialist to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.The successful candidate will be able to handle incoming phone calls, messages and emails from the website users, manage reservations, special requests and complaints, research travel...

  • Customer Experience Advocate

    5 days ago

    Athens, Attica, Greece beBeeCustomer Full time $40,000 - $60,000

    Experience the thrill of being a Customer Service Representative with a leading home improvement retailer. We're seeking an individual who is passionate about helping others and delivering exceptional customer experiences. As a key member of our team, you will be responsible for resolving customers' inquiries in a timely and professional manner. Key...

  • International Import Manager

    1 day ago

    Athens, Attica, Greece beBeeAirFreight Full time

    Key Role in Import ShipmentsWe are seeking a skilled Air Freight Operator to play a pivotal role in ensuring the smooth and efficient execution of import shipments for our clients.Evaluate shipment details and documentation to ensure readiness for air freight import/export shipments.Coordinate bookings with airlines, agents, and correspondents, providing...

  • Customer Experience Ambassador

    3 days ago

    Athens, Attica, Greece beBeeCustomerService Full time $40,000 - $60,000

    Customer Service RepresentativeAs a Customer Service Representative, you will be the spark that brightens days and ignites your career. You will work onsite in our brand new facilities in Athens, Greece, bringing humanity to business.About the RoleYou will resolve customer inquiries, providing accurate and complete information by using the right tools,...

  • Ambassador for Customer Experience

    2 days ago

    Athens, Attica, Greece beBeeCustomerService Full time $4,000 - $6,000

    Flight Ambassador OpportunityWe are seeking a Turkish-speaking Flight Ambassador to join our team in Singapore. As a Flight Ambassador, you will be responsible for providing exceptional customer service to passengers and ensuring their journey is seamless and comfortable.The ideal candidate will have a high level of fluency in Turkish and good communication...

  • Multilingual Customer Service Ambassador

    7 days ago

    Athens, Attica, Greece beBeeCustomerService Full time €70,000 - €140,000

    We are seeking a passionate and results-driven professional to join our team as a Customer Service Representative.This is an exciting opportunity for you to work with a diverse group of customers, using your exceptional communication skills to deliver a unique customer experience.As a Customer Service Representative, you will be responsible for managing...

  • Global Customer Experience Ambassador

    7 days ago

    Athens, Attica, Greece beBeeTravel Full time €35,000 - €55,000

    Unlock Your Potential as a Travel AgentJob Description:As a Travel Agent, you will play a vital role in ensuring seamless travel experiences for our clients. Your primary responsibility will be to assist customers in completing their travel itineraries via phone, email, and social media requests while effectively utilizing our reservation systems.Key aspects...