Customer Experience Ambassador

1 week ago

Athens, Attica, Greece beBeeCommunication Full time

Remote Job Opportunity: Support a Safer Online Space

 

At our organization, we are dedicated to creating positive and respectful experiences for users worldwide.

As a Customer Service Representative, you will be part of a dynamic international team responsible for ensuring high-quality support to users across various regions.

Key Responsibilities
  • Assist users with empathy and professionalism in resolving their inquiries or issues.
  • Gain deep knowledge of platform guidelines, community standards, and internal policies to make informed decisions.
  • Maintain a warm and respectful tone in all written and verbal communication, even in sensitive situations.
  • Investigate account issues, review user reports, and moderate content effectively.

 

Requirements
  • Language Proficiency: Fluency in French, Italian, or Spanish (C1), and strong English (B2+).
  • Analytical Thinking: Ability to assess complex situations and apply policy appropriately.
  • Education: High school diploma required; higher education or military experience is an advantage.
  • Experience: Previous customer service, moderation, or BPO experience is beneficial.
Why Choose Us?

By joining our team, you will contribute to shaping a better digital world where users can engage safely and respectfully. If you possess excellent communication skills, cultural awareness, and the ability to work independently, we encourage you to apply.

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