Dutch Speaking Customer Service Representative
1 month ago
As a Dutch speaking Contact Center Agent, you will be responsible for providing exceptional customer service to our clients. This role is ideal for individuals who are fluent in Dutch and have a passion for delivering outstanding customer experiences.
Key Responsibilities:- Provide customer service via phone, email, and chat in Dutch
- Answer customer inquiries and resolve issues related to vouchers, orders, and payments
- Guide customers through the login process and assist with changes to personal data
- Help customers order new cards and vouchers
- Provide information about legal conditions of vouchers usage
- Solve any possible issues related to orders, payments, documentation, etc.
- Experience in a similar role with customer service experience via phone and email/chat
- High School Diploma
- Outgoing and friendly personality with excellent communication skills
- Fluency in Dutch and French, with good English language skills
- Self-driven and goal-oriented with a strong work ethic
- Able to listen and be empathetic to understand customer needs
- Good working knowledge of computers
- Available to work on shifts
- Work from home with a flexible schedule
- Free technical material and equipment
- A pleasant and family-friendly working atmosphere
- Fully paid and thorough training and personal guidance
- A long-term job with interesting challenges
- A fixed project bonus and performance bonus
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Customer Service Representative
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