Dutch Speaking Customer Service Representative

1 month ago


Athens, Attica, Greece Triskel Consulting Full time
Job Title: Dutch Speaking Contact Center Agent

As a Dutch speaking Contact Center Agent, you will be responsible for providing exceptional customer service to our clients. This role is ideal for individuals who are fluent in Dutch and have a passion for delivering outstanding customer experiences.

Key Responsibilities:
  • Provide customer service via phone, email, and chat in Dutch
  • Answer customer inquiries and resolve issues related to vouchers, orders, and payments
  • Guide customers through the login process and assist with changes to personal data
  • Help customers order new cards and vouchers
  • Provide information about legal conditions of vouchers usage
  • Solve any possible issues related to orders, payments, documentation, etc.
Requirements:
  • Experience in a similar role with customer service experience via phone and email/chat
  • High School Diploma
  • Outgoing and friendly personality with excellent communication skills
  • Fluency in Dutch and French, with good English language skills
  • Self-driven and goal-oriented with a strong work ethic
  • Able to listen and be empathetic to understand customer needs
  • Good working knowledge of computers
  • Available to work on shifts
What We Offer:
  • Work from home with a flexible schedule
  • Free technical material and equipment
  • A pleasant and family-friendly working atmosphere
  • Fully paid and thorough training and personal guidance
  • A long-term job with interesting challenges
  • A fixed project bonus and performance bonus


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