Fluent Danish Speaker Customer Service Representative

2 days ago

Athens, Attica, Greece beBeeDanishSpeaking Full time
Job Title: Danish Speaking Customer Experience Associate">

We are seeking a highly skilled and fluent Danish speaker to join our customer experience team. As a Danish Speaking Customer Experience Associate, you will play a vital role in delivering exceptional service to our Danish-speaking customers.

Key Responsibilities:
  • Customer Support: Provide top-notch support to Danish-speaking clients through various channels, including phone, email, and live chat.
  • Inquiry Resolution: Address customer inquiries and resolve challenges with efficiency and empathy.
  • Documentation: Document customer interactions meticulously in the CRM system for continuity and analysis.
  • Team Collaboration: Collaborate with team members to improve service delivery and share best practices.
  • Knowledge Update: Stay informed about product features and industry updates to provide accurate assistance.
  • Professional Development: Engage in ongoing training and personal development opportunities to enhance your skills.
Requirements:
  • Language Skills: Fluency in Danish and English, both written and spoken.
  • Communication Skills: Strong interpersonal and communication skills.
  • Previous Experience: Previous customer service experience is an advantage.
  • Problem-Solving Skills: Excellent problem-solving capabilities and attention to detail.
  • Attitude: Positive, customer-focused attitude with a willingness to learn.
  • Technical Skills: Familiarity with CRM software and customer support tools is beneficial.
  • Teamwork: Ability to work well in a team and adapt to a fast-paced environment.
Benefits:
  • Private Health Insurance: Comprehensive private health insurance.
  • Training & Development: Opportunities for training and professional development.
  • Performance Bonus: Performance-based bonuses.
  • Extra Salaries: Two extra salaries per year.
  • Fully Paid Training: Fully paid training programs.
  • Great Salary: Competitive salary package.
  • Relocation Package: Fully paid relocation package (flight, transfer, and hotel).

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