Czech Speaking Customer Service Expert

17 hours ago


Athens, Attica, Greece beBeeRepresentative Full time €4,000 - €6,000
Customer Service Representative

Are you passionate about delivering top-notch customer service? Do you have excellent communication skills and a passion for technology?

TP in Greece connects customers with the world's top brands, offering Customer Care, Sales & Technical Support services. We're seeking a Customer Service Representative to join our team of experts who provide exceptional support to customers from the Czech Republic.

Key Responsibilities:
  • Communicate with customers via phone, chat, and email
  • Track and resolve cases efficiently
  • Maintain high customer satisfaction
  • Provide troubleshooting for mobile devices
  • Assist customers with account management and security
  • Escalate unresolved cases to 2nd level support teams
What You Will Bring:
  • Fluency in Czech and advanced English knowledge
  • Familiarity with iOS, MacOS, or comparable technology
  • Great communication and problem-solving skills
  • Prior customer support experience is an asset
Benefits:
  • Full training by certified instructors
  • Competitive monthly salary + bonuses
  • Health care benefits and discounts
  • Professional growth opportunities
  • Special events and community initiatives
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