
Czech Speaking Customer Service Expert
17 hours ago
Are you passionate about delivering top-notch customer service? Do you have excellent communication skills and a passion for technology?
TP in Greece connects customers with the world's top brands, offering Customer Care, Sales & Technical Support services. We're seeking a Customer Service Representative to join our team of experts who provide exceptional support to customers from the Czech Republic.
Key Responsibilities:
- Communicate with customers via phone, chat, and email
- Track and resolve cases efficiently
- Maintain high customer satisfaction
- Provide troubleshooting for mobile devices
- Assist customers with account management and security
- Escalate unresolved cases to 2nd level support teams
- Fluency in Czech and advanced English knowledge
- Familiarity with iOS, MacOS, or comparable technology
- Great communication and problem-solving skills
- Prior customer support experience is an asset
- Full training by certified instructors
- Competitive monthly salary + bonuses
- Health care benefits and discounts
- Professional growth opportunities
- Special events and community initiatives
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