Duties of a Customer Support Professional in Greece Include Providing Excellent Service Across Multiple Channels

1 day ago


Volos, Thessaly, Greece beBeeCustomerSupport Full time €1,800 - €2,500
Customer Support Specialist in Greece

Relocate to Beautiful Greece and Experience Its Culture, Lifestyle, and Career Growth

We're seeking a proactive and customer-oriented professional to join our team. If you're passionate about helping others, thrive in a fast-paced atmosphere, and enjoy solving problems, this could be the ideal role for you.

Role Overview:

As a Customer Support Specialist, you'll be the first point of contact for our customers, offering friendly and efficient support through phone, email, chat, and social media. Your responsibilities will range from assisting with account-related queries to resolving payment issues and basic technical troubleshooting, always with a focus on delivering a smooth and positive customer experience.

Key Responsibilities:

  • Deliver outstanding customer service across various channels (phone, email, chat, social media)
  • Support users with account setup, login issues, payment concerns, and general troubleshooting
  • Act as a dependable and understanding liaison, particularly for customers in the sports industry
  • Address inquiries with professionalism, empathy, and a solution-driven mindset
  • Foster strong customer relationships through effective, compassionate communication
  • Follow internal guidelines to ensure consistent, high-quality service
  • Offer feedback and suggestions to enhance customer support processes and user satisfaction

Requirements:

  • Fluent in Dutch (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Benefits:

  • Competitive salary and performance bonus based on achievements and results
  • Comprehensive health and life insurance
  • Remote work opportunities
  • Relocation package for those relocating to Greece

Why Choose Us:

  • A supportive and dynamic work environment
  • Opportunities for growth and professional development
  • A chance to make a positive impact on our customers' lives


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