Multilingual Customer Service Expert

2 days ago

Athens, Attica, Greece beBeeCzech Full time
Customer Service Representative

Embrace a new adventure with Patrique Mercier Recruitment JP as we seek Czech-speaking customer service representatives to join our dynamic team in beautiful Greece This role offers a fully paid relocation package allowing you to experience the Mediterranean lifestyle while advancing your career As a vital member of our customer service team you will engage with clients to provide exceptional support addressing their inquiries and ensuring top-notch service satisfaction If you are passionate about helping others and excited to immerse yourself in a vibrant new culture this is the ideal opportunity for you

Key Responsibilities
  • Deliver outstanding customer support to Czech-speaking clients via phone email and chat platforms.
  • Resolve customer inquiries and issues efficiently to enhance their experience.
  • Maintain a comprehensive understanding of our products and services to provide accurate solutions.
  • Record customer interactions and feedback in our CRM system.
  • Collaborate with team members to identify opportunities for service improvements.
  • Participate in training sessions to develop skills and knowledge of best practices.
  • Contribute ideas to enhance the overall customer service experience.

Requirements

  • Fluent in Czech both spoken and written; proficiency in English is required.
  • Excellent communication and interpersonal skills with a strong customer focus.
  • Ability to thrive in a fast-paced environment while multitasking.
  • Strong analytical and problem-solving skills.
  • Previous experience in customer service or a related field is preferred.
  • Familiarity with CRM systems and customer support tools.
  • Positive attitude adaptability and willingness to embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package flight transfer and hotel

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