Digital Transformation Solutions Director

1 day ago


Athens, Attica, Greece beBeeTransformation Full time

We are seeking a seasoned Digital Transformation Solutions Director to spearhead our IT team.

This role will act as the liaison between IT and business units, driving digital transformation initiatives to enhance customer experience, streamline operations, and drive business growth.

Key Responsibilities:
  • Digital Transformation Roadmap Implementation:
    • Understand and address business needs and challenges related to commerce and digital solutions
    • Develop and drive the digital transformation roadmap, leveraging on CRM, AI and other technology trends
    • Work closely with stakeholders to ensure alignment with business needs and vendor partners to select and deliver solutions effectively
  • Project Management:
    • Oversee the implementation of digital solutions to enhance operational efficiency and customer experience
    • Manage timelines, budgets, and resources effectively
  • Collaboration and Communication:
    • Ensure effective communication between IT and business units
    • Conduct regular meetings to discuss progress, challenges, and opportunities for improvement
  • Change Management:
    • Ensure smooth adoption of new technologies and address any resistance to change
  • Performance Metrics:
    • Define key performance indicators to measure the success of digital transformation and AI initiatives
    • Conduct regular performance reviews to ensure goals are being met and identify areas for improvement

Requirements:

  • 10+ years of experience in IT, with significant experience in digital transformation and IT solutions delivery
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
  • Master's degree is a plus
  • Proven track record in driving successful digital initiatives and delivering business solutions
  • Strong knowledge of business processes analysis and challenges
  • Passionate about delivering solutions and solving customer and business problems
  • Experience with Product Lifecycle Management, project management tools and methodologies (e.g. Agile, Scrum)
  • Deep understanding of CRM systems, mobile apps, e-commerce platforms, AI, and digital transformation strategies
  • Strong decision-making skills and ability to prioritize initiatives
  • Exceptional interpersonal skills for working cross functionally across organizational levels with the ability to collaborate across a diverse, multi-functional environment
  • Strong team management skills, provide direction and mentorship to his/her team (junior to mid-level experience)

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional development and continuous learning
  • Collaborative and innovative work environment


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