Digital Transformation Professional

1 day ago

Athens, Attica, Greece beBeeBusiness Full time
Public Sector Opportunity

Are you prepared to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative and inclusive solutions that drive meaningful impact. With a global presence across the continent, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world.

Job Description

As a Lead IT Business Analyst for Public Projects, you will have the opportunity to be part of our highly skilled engineering teams working within large-scale transformation projects/products for the Public Sector business unit.

At our organisation, our Public Sector business unit is committed to driving positive social and environmental change through our innovative solutions. We collaborate closely with public sector clients to deliver sustainable and impactful projects that enhance digital transformation and improve public services. Our focus is on leveraging technology to create efficient, transparent, and citizen-centric solutions that align with our sustainability goals and contribute to a better society.

As a Lead IT Business Analyst, your key responsibilities will include:
  • Providing leadership and guidance to business analysts, serving as a mentor and role model in their professional development
  • Collaborating with stakeholders, including government officials, to gather detailed business requirements. Analyzing and documenting current processes, identifying areas for improvement and automation
  • Performing gap analysis and providing solutions, working closely with technical teams to ensure requirements align with the technology stack. Mapping user requirements to system capabilities. Leading backlog prioritization.
  • Conducting workshops and interviews to validate requirements and ensure stakeholder needs are understood. Creating comprehensive BRDs, use cases, user stories, and functional specifications.
  • Coordinating with the developers' team for software customizations. Monitoring the implementation of software customizations
  • Acting as a liaison between customer stakeholders and communicating customer issues to the relevant technical teams
  • Participating and/or leading the User Acceptance Test (UAT), supporting activities and acting as a point of contact for the Customer's Users
  • Performing Unit & Integration Tests on software customizations and custom development
Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:
  • Bachelor's degree in business administration, Information Technology, or a related field. A master's degree in these areas and advanced certifications in Business Analysis (e.g., CBAP) or Product Ownership (e.g., CSPO) are highly desirable
  • 5+ years of experience as a Business Analyst
  • Experience with large-scale software implementation projects, preferably within the public sector or taxation domain
  • Proven ability to gather and document complex business requirements and translate them into actionable technical specifications
  • Knowledge of RDBMS concepts (data modelling, Entity Relationship Diagrams) and experience in SQL for creating queries (either in Oracle or PostgreSQL)
  • Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical requirements
  • Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders
  • Ability to work closely with cross-functional teams, including developers, testers, and government officials, to drive project success.
  • Keen attention to detail, ensuring that all requirements and user stories are accurately documented and communicated
It would also be beneficial if you match some of the following requirements:
  • Familiarity with the concept of microservices, RESTful web-services and asynchronous systems communication approaches (Apache Kafka, JMS Queues) will be considered as an asset
  • Experience with Agile methodologies, Business Process Model and Notation (BPMN) and Business Rules Management is an asset
  • Familiarity with public sector processes, regulations, and taxation, social security, customs systems is a strong plus.
  • Experience in a Product Owner or similar role is a plus
Benefits

By joining our team, you will be provided with:
  • The opportunity to work in a modern environment & in a hybrid working model
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth
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