Polish Language Customer Care Representative
2 days ago
Experience the unique blend of a professional environment and the vibrant Greek lifestyle while contributing to our team's success. As a Customer Support Specialist, you will play a key role in ensuring a smooth and satisfying shopping experience for our Polish-speaking clients.
Key Responsibilities- Provide high-quality customer support through various channels, including phone, email, and live chat.
- Assist customers with inquiries regarding products, orders, and returns.
- Resolve customer issues promptly and effectively, enhancing overall customer satisfaction.
- Document customer interactions in the CRM system with accuracy and thoroughness.
- Collaborate with team members to improve service processes and customer experience.
- Participate in training sessions to stay updated on the latest marketplace features and best practices.
- Share feedback with management to help develop strategies for improving customer support.
- Fluency in Polish and English, both written and spoken.
- Excellent communication skills and a strong focus on customer service.
- Ability to work independently in a remote setting and manage time effectively.
- Problem-solving abilities with keen attention to detail.
- No previous experience required; eagerness to learn and support customers is essential.
- Positive attitude and a willingness to collaborate within a team.
- Desire to relocate to Greece and embrace new cultural experiences.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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