Unique Beauty Customer Service Position
13 hours ago
We are seeking a passionate and skilled Beauty Customer Service Representative to join our dynamic team. In this role, you will engage with customers who are enthusiastic about beauty and skincare products, assisting them with inquiries, orders, and providing expert advice.
Key Responsibilities- Provide exceptional customer service to beauty enthusiasts regarding product inquiries, orders, and returns.
- Handle customer interactions via phone, email, and live chat with professionalism and enthusiasm.
- Assist customers with product selection, order processing, and troubleshooting.
- Document customer interactions and maintain accurate records in the CRM system.
- Stay up-to-date with product knowledge to provide accurate information and recommendations.
- Fluency in German and proficiency in English (both written and spoken).
- Previous experience in customer service, preferably within the beauty or skincare industry.
- Strong communication and interpersonal skills.
- Passion for beauty and an understanding of skincare products.
- Ability to multitask and work efficiently in a fast-paced environment.
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