Croatian Customer Service Specialist
6 days ago
Combine your dream Mediterranean lifestyle with an exciting role in the travel industry
We are looking for Customer Service Representatives who speak Croatian and English to join our team supporting You will be the voice of a trusted global travel company, assisting customers with high-quality guidance and support.
Start date: 2 January 2026
Location: Athens, Greece (on site)
Salary: 1200 eur gross x 14
Contract: Permanent and Temporary
Shift:
40h/week (8h/day, 5 days/week)
Rotational Monday-Sunday | 08:00-19:00
Responsibilities
Provide customer support through phone, email, and chat
Assist customers with bookings, account issues, and general inquiries
Follow internal processes and escalate cases when needed
Deliver service with empathy, accuracy, and professionalism
Represent the brand and ensure top customer satisfaction
Your Profile
- Native/fluent in Croatian
- English C1 and above
Strong communication, problem-solving, and multitasking skills
Basic computer literacy
EU citizenship or a Residence Card with Full Market Access
What We Offer
- Relocation support (up to 300 eur financial support and 3 weeks hotel accommodation near the office)
Private health and life insurance
50 eur monthly meal vouchers
25 days of annual leave
Why Join Us?
Be part of a diverse, supportive, and international team while growing your career in one of the world's most recognized travel platforms while enjoying life in sunny Athens
If you're interested, apply or send your CV to
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