Hotel Assistant Manager

5 Star Hotel Fodele Beach & Water Park Holiday Resort at Fodele, Heraklion, Crete wishes to hire for permanent employment: Hotel Assistant Manager

Are you a motivated and service-oriented hospitality professional with a passion for creating memorable guest experiences? Do you thrive in a dynamic environment where excellence and attention to detail are key? If so, we have an exciting opportunity for you to join our prestigious 5-star resort as a Hotel Assistant Manager.

About Us: Fodele Beach & Water Park Holiday Resort lies in a unique location, on the exquisite sandy beach of Fodele. Our mission is to create an atmosphere that will make guests feel truly at home. Our people are the driving force for the provision of high-quality services. Our staff enjoys excellent working conditions and opportunities for personal development and professional advancement. The selection, evaluation, and training procedures for personnel, along with the system of compensation, rely on showcasing individual abilities and accomplishments.

Job Responsibilities

As a Hotel Assistant Manager, you will:

• Support the Hotel Manager in the daily operations of all hotel departments, ensuring smooth coordination and high service standards across the property.
• Supervise front office, housekeeping, F&B, and guest services teams, ensuring a seamless guest experience.
• Handle guest inquiries, feedback, and complaints in a professional, courteous, and efficient manner.
• Assist in managing staff scheduling, training, and performance evaluations.
• Monitor operational procedures to ensure compliance with hotel policies, health & safety regulations, and quality standards.
• Contribute to the achievement of financial targets by monitoring budgets, expenses, and operational efficiency.
• Assist in staff selection, onboarding, and workforce planning to ensure a skilled and motivated team.
• Collaborate with department heads to plan and execute special events, VIP arrangements, and promotional activities.
• Ensure a welcoming and professional atmosphere that reflects the values and standards of a 5-star resort.

• Previous experience in a Hotel Assistant Manager role, preferably within a 5* hotel.
• Strong leadership, communication, and organizational skills.
• Excellent problem-solving abilities and attention to detail.
• Customer-focused mindset with a genuine passion for hospitality and service excellence.
• Ability to multitask and work effectively in a fast-paced, luxury environment.
• Fluency in English (additional languages such as Greek, German, or French are a plus).
• Proficiency with hotel management systems (PMS) and MS Office suite.

Working with us means becoming part of a renowned 5-star resort known for its warm hospitality, stunning location, and exceptional service. We offer:

• A competitive salary package.
• Continuous training and development opportunities.
• A supportive, inclusive, and professional work environment.
• Career growth within a well-established hotel brand.

If you are an energetic, professional, and guest-oriented individual eager to contribute to a dynamic hospitality team, we would love to hear from you.