Italian-speaking Customer Expert for Norton Motorcycles
2 days ago
Job Overview:
Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for Italian-speaking Customer Experts to join our team and support Norton's high-value customers worldwide.
In this role, you will handle customer care, capture feedback, nurture leads, and ensure every rider receives world-class service. If you have excellent communication skills, a customer-first mindset, and a flair for luxury service, this is your chance to represent one of the most iconic motorcycle brands in the world.
What you will do
Deliver exceptional customer service, following Norton's standards and processes.
Provide accurate information to prospects and guide them throughout their journey.
Perform Level 1 troubleshooting for connected services.
Call, collect and analyze customer feedback through structured workflows.
Coordinate with Norton's dealer network to ensure timely updates and resolutions.
Escalate cases when necessary and follow up to guarantee customer satisfaction.
Show empathy and professionalism in every interaction, whether written or verbal.
Manage high-value customers and support them with a premium experience.
Collaborate with internal teams to resolve cases quickly and efficiently.
Consistently meet performance targets and quality standards.
What you will bring
Excellent Italian language skills.
Very good English communication skills.
Previous experience in customer service, ideally in a premium or luxury brand.
Strong interpersonal skills with the ability to handle sensitive cases.
Good computer literacy and basic knowledge of MS Excel.
Familiarity with CRM systems (e.g., Salesforce Service Cloud, Zendesk, Freshdesk) is a plus.
Bachelor's degree preferred.
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)
Competitive monthly salary (14 salaries per year)
Refer-A-Friend: Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises, providing a great working environment with relaxing break areas
The opportunity to Work for a Great Place to Work-Certified Company that fosters diversity
Find out more
Would you like to see more Italian speaking jobs options?
Do you need even moreavailable jobs?
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €60,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for English-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €50,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for French-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €50,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for Spanish-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €60,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for German-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece wherewework Hellas Full time €30,000 - €60,000 per yearon behalf of: TP Greece Job Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for French-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle...
-
Athens, Attica, Greece wherewework Magyarország Full time €40,000 - €80,000 per yearon behalf of:TP GreeceJob Overview:Are you passionate about delivering premium customer experiences?TP Greeceis proud to partner withNorton Motorcycles, a legendary name in the motorcycle industry. We are looking forFrench-speaking Customer Expertsto join our team and support Norton's high-value customers worldwide.In this role, you will handle customer...
-
Italian-Speaking Customer Expert for Courier
1 week ago
Athens, Attica, Greece TP GREECE Full time €18,000 - €25,000 per yearItalian-Speaking Customer Expert for Courier & Logistics ServicesTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 444 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 3 ώρεςΗμ. ανάρτησηςπριν 3 ώρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...
-
Italian-Speaking Pandora Customer Experts
6 days ago
Athens, Attica, Greece TP GREECE Full time €20,000 - €40,000 per yearItalian-Speaking Pandora Customer ExpertsTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 444 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 10 μέρεςΗμ. ανάρτησηςπριν 10 μέρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...
-
Athens, Attica, Greece TP GREECE Full timeJob Overview: Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data and safeguard the customers of a leading Mobile Bank TP in Greece is collaborating with a leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time. We are seeking an Italian speaking Customer...
-
Athens, Attica, Greece TP GREECE Full time €25,000 - €40,000 per yearJob Overview: Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Italian language skills Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand Grab the opportunity to work with a...
