Spanish-speaking Customer Expert for Norton Motorcycles
7 days ago
on behalf of:
TP Greece
Job Overview:
Are you passionate about delivering premium customer experiences?
TP Greece
is proud to partner with
Norton Motorcycles
, a legendary name in the motorcycle industry. We are looking for
Spanish-speaking Customer Experts
to join our team and support Norton's high-value customers worldwide.
In this role, you will handle customer care, capture feedback, nurture leads, and ensure every rider receives world-class service. If you have excellent communication skills, a customer-first mindset, and a flair for luxury service, this is your chance to represent one of the most iconic motorcycle brands in the world.
What You Will Do
- Deliver exceptional customer service, following Norton's standards and processes.
- Provide accurate information to prospects and guide them throughout their journey.
- Perform Level 1 troubleshooting for connected services.
- Call, collect and analyze customer feedback through structured workflows.
- Coordinate with Norton's dealer network to ensure timely updates and resolutions.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction, whether written or verbal.
- Manage high-value customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What You Will Bring
- Excellent Spanish language skills.
- Very good English communication skills.
- Previous experience in customer service, ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy and basic knowledge of MS Excel.
- Familiarity with CRM systems (e.g., Salesforce Service Cloud, Zendesk, Freshdesk) is a plus.
- Bachelor's degree preferred.
What We Offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)
- Competitive monthly salary (14 salaries per year)
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- The opportunity to Work for a Great Place to Work-Certified Company that fosters diversity
Find out more
Would you like to see more
Spanish speaking jobs
options?
Do you need even more
available jobs
?
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €50,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for Spanish-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece wherewework Magyarország Full time €20,000 - €60,000 per yearon behalf of:TP GreeceJob Overview:Are you passionate about delivering premium customer experiences?TP Greeceis proud to partner withNorton Motorcycles, a legendary name in the motorcycle industry. We are looking forEnglish-speaking Customer Expertsto join our team and support Norton's high-value customers worldwide.In this role, you will handle customer...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €60,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for English-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €50,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for Italian-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €50,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for French-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece TP GREECE Full time €30,000 - €60,000 per yearJob Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for German-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle customer care, capture...
-
Athens, Attica, Greece wherewework Magyarország Full time €40,000 - €80,000 per yearon behalf of:TP GreeceJob Overview:Are you passionate about delivering premium customer experiences?TP Greeceis proud to partner withNorton Motorcycles, a legendary name in the motorcycle industry. We are looking forFrench-speaking Customer Expertsto join our team and support Norton's high-value customers worldwide.In this role, you will handle customer...
-
Athens, Attica, Greece wherewework Hellas Full time €30,000 - €60,000 per yearon behalf of: TP Greece Job Overview: Are you passionate about delivering premium customer experiences? TP Greece is proud to partner with Norton Motorcycles, a legendary name in the motorcycle industry. We are looking for French-speaking Customer Experts to join our team and support Norton's high-value customers worldwide. In this role, you will handle...
-
Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full timePatrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Spanish speakers to join a renowned motorcycle brand as a Customer Service Representative in beautiful Athens, Greece If you have a passion for motorcycles and a dedication to providing top-notch customer support, this role is perfect for you. In this position, you will assist...
-
Spanish Speaking B2B Sales Expert
1 day ago
Athens, Attica, Greece Talentskillrecruitment Full timePosition: Spanish Speaking B2B Sales Expert Talentskillrecruitment is a leading recruitment agency. We specialize in finding top talent for businesses across various industries.Our team is dedicated to providing exceptional service to our clients and candidates, and we are currently seeking a Spanish Speaking B2B Sales Expert to join growing team. Job...
