CRM Specialist

20 hours ago

Athens, Attica, Greece Sleed Full time €25,000 - €45,000 per year

Sleed, an e-business digital marketing agency with 15 years of field experience, awarded for the 4th time as e-business and e-commerce agency of the year, 250+ industry awards, premier partnerships with Google & Meta, is looking to fill a mid-level position for a CRM Specialist to support our performance and data teams in implementing CRM strategies across client accounts. 

The ideal candidate will be skilled in marketing automation, customer lifecycle optimization, and collaborating with performance marketers to drive engagement and ROI.

Key Responsibilities
  • Implement and optimize CRM setups like workflows, lead scoring and nurturing funnels across client accounts
  • Develop segmentation strategies and automation to enhance client lifecycle and retention campaigns
  • Clean, audit, and enhance CRM databases to maintain quality and GDPR compliance
  • Collaborate with performance marketing, creatives, and content teams to plan and execute email/mobile and retargeting campaigns
  • Build dashboards and reports (e.g. CLTV, MQLs, conversion rates) and present actionable insights to internal stakeholders and clients
  • Coordinate CRM integrations and troubleshoot issues
  • Train teams and clients on CRM best practices and platform usage

Requirements

  • Be a Sleeder: Our Values are 1) Ownership 2) Adaptability 3) Resilience 4) Positivity 5} Human Passion
  • 3+ years experience in CRM marketing or marketing automation (preferably within an agency or fast‑paced environment)
  • Hands‑on experience with Contact Pigeon, Moosend, Klaviyo and Mailchimp. Hubspot and Salesforce are a plus
  • Knowledge of segmentation, personalization tactics, customer journey mapping, and automation flows
  • Proficiency in Excel/Google Sheets; basic SQL or CRM data querying skills are a plus
  • Strong collaboration skills, able to coordinate with performance marketing and sales teams
  • Fluent in English (written and spoken)
  • Experience managing multiple client projects with CRM dependencies

Benefits

  • Private health insurance
  • Unlimited access to Udemy Business Platform (more than top rated courses)
  • Continuous training and education for all your learning and development needs
  • Remote working 2-3 days per week #LI-Hybrid
  • Alterlife Exclusive subscription deals
  • Customer Discounts
  • Competitive salary matching the candidate's skills and experience
  • Career development opportunities
  • Dog friendly space
  • Sleed goody bag upon arrival

*All data will be handled with strict confidentiality and will be used for recruitment purposes 

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