Senior Business Analyst

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

We are looking for passionate Senior Business Analyst to join our team and collaborate closely with our customers in the domestic and international public sector IT projects.

A Day in the Life of a
Senior Business Analyst
will include

• Lead business requirements gathering and ensure alignment with project goals
• Collaborate with business stakeholders to define and document business processes, KPIs, and requirements
• Analyze current business processes and propose improvements for efficiency and effectiveness.
• Translate business requirements into detailed technical specifications for IT solutions, ensuring alignment with business objectives
• Work closely with technical teams to ensure requirements are translated into successful solutions
• Create and maintain project documentation, including requirements specifications and user stories.
• Manage product backlog, participate in iteration and release planning, and actively engage in agile ceremonies to support continuous delivery and improvement
• Develop Requirements Management Plans and Traceability Matrixes to monitor and manage requirements throughout the project lifecycle, ensuring all requirements are met
• Assist in user acceptance testing and training activities
• Ensure alignment with data governance policies and Azure-based AI project scope
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy

Requirements

• University degree in Business Administration, IT, or a related field
• Minimum 8 years of experience in business analysis or related roles
• Familiarity with data governance, AI, and cloud platforms
• Experience as a business analyst in Cloud, AI and data analytics projects
• Experience in documenting business requirements for cloud, AI and data analytics projects within Azure
• Sound knowledge of business analysis methodologies and best practices, demonstrated by practical experience in IT projects
• Experience in requirements development and management in software development projects during the whole software development life cycle
• Ability to build collaborative relationships with clients and project team members
• Excellent written and verbal communication skills
• Experience and willingness to work in an international/multicultural environment
• Excellent knowledge of English language (written and verbal)

Additional Qualifications, knowledge and skills:

Must have a relevant certifications:

• PMI Professional in Business Analysis - PMI-PBA, or
• IIBA Certified Business Analysis Professional - CBAP;

Nice to have:

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification is highly desirable
• Relevant certifications in internationally recognized project management methodologies (e.g., PMP, PRINCE2) is considered an asset

Benefits
Your Life @ Qualco
This role is a hybrid opportunity in Athens.

As a #Qmember, you will live out every day in a truly human-centered culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.

Find out more about

Join the #Qteam and enjoy:

Competitive compensation, ticket restaurant card, and annual bonus programs

Cutting-edge IT equipment, mobile, and data plan

Modern facilities, free coffee and beverages, and indoor parking

Private health insurance, onsite occupational doctor, and workplace counselor

Flexible working model

Onsite gym, wellness facilities, and ping pong room

Career and talent development tools

Mentoring, coaching, personalized annual learning and development plan

Employee referral bonus, regular wellbeing, ESG, and volunteering activities

Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.