Senior Manager, B2B Sales

7 days ago

Athens, Attica, Greece wherewework Hellas Full time €90,000 - €120,000 per year

on behalf of:

Concentrix Greece
The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,

adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Responsibilities:

  • Lead end-to-end B2B sales strategy and execution for assigned Lines of Business (LOBs) across multiple regions.
  • Own the P&L, revenue targets, and overall financial performance of the business unit.
  • Build, maintain, and expand strong client relationships with enterprise and strategic B2B customers.
  • Partner with WFM, finance, HR, and delivery leadership to ensure profitability, quality, and scalability.
  • Develop go-to-market strategies for new service offerings and geographic expansions.
  • Oversee multi-regional sales and delivery hubs, ensuring alignment of strategy, execution, and client satisfaction.
  • Ensure compliance with contractual, legal, and regulatory requirements across all operating regions.
  • Act as an executive sponsor for key accounts, providing escalation support and governance.
  • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
  • Industrializing the account's BI layer across geographies to standardize and streamline reporting and insights.
  • Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
  • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets
  • Work with client contact on reporting and forecasting
  • Coordinate team incentives and Sales Performance Incentive Funds
  • Partner and build business relationships with all partners to ensure customer expectations are met

Candidate profile:

  • Significant work experience in a sales role as Operations Manager and above
  • Experience in managing big teams
  • A passion for customer experience and driving team results
  • Experience in operations and strategy building
  • Excellent Coaching history
  • A record of developing and retaining great employees
  • Experience maximizing revenue through best practices
  • Experience working with or similar CRM
  • Experience finding solutions as a manager
  • Change Management skills
  • Fluency in English C1 is required
  • Willingness to work fully on site from the office in Athens

Location:

GRC Athens - Ilia Iliou 51

Language Requirements:

English

Time Type:

Full time

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