Remote Customer Care with an Electronics Corporation

2 days ago

Athens, Attica, Greece Cross Border Talents Full time €12,520 per year

Remote Customer Care with an Electronics Corporation (Polish Language)

Work remotely from anywhere in Greece You've got to be located in Greece.

Salary is EUR 1,050 per month gross with bonuses

As a Customer Support Specialist, you'll play a key role in assisting customers with their devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.

Join our team and help customers enhance their everyday lives with our innovative solutions

What You Will Be Doing:
  • Handling incoming phone calls, messages, and emails from our customers.
  • Providing information and assistance on our products, including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements:
  • Excellent writing and verbal communication skills in Polish and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.
What We Offer:
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors on our products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events, community involvement, and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.

Moreover, this is a fantastic opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide. Additionally, you will be part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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