Remote Customer Care with an Electronics Corporation
1 day ago
Remote Customer Care with an Electronics Corporation (Italian Language)
Work remotely from anywhere in Greece You've got to be located in Greece.
Salary is EUR 1,050 per month gross with bonuses
Take advantage of your Italian language skills As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.
Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.
Your responsibilities:- Responding to customers inquiries via e-mail, chat & phone
- Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.
- Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
- Be positive & proactive and have a desire for applying continuous improvement processes
- Provide and maintain a strong, professional relationship with all customers and always show empathy
- Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry
- Fluency in Italian
- Excellent writing skills
- Good command of English
- Soft skills & politeness
- Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
- Capability of multitasking
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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