ERP & IT Support Specialist

1 week ago

Oinofyta, Central Greece Medicair Bioscience Laboratories SA Full time €35,000 - €45,000 per year

At MEDICAIR SA, one of the most reputable Greek pharmaceutical manufacturers, we are looking for a motivated and dynamic ERP & IT Support Specialist to join our team.

In this role, you will primarily support our Entersoft ERP and Aberon WMS systems, while also handling day-to-day IT support tasks.

This is an excellent opportunity for someone with hands-on experience in ERP/WMS who also enjoys working on broader IT challenges.

Responsibilities

ERP / WMS (Primary):

  • Provide day-to-day user support for Entersoft ERP and Aberon WMS
  • Troubleshoot functional and data issues, escalate to vendors if needed
  • Manage user accounts, permissions, and roles
  • Configure workflows, reports, and parameters with guidance from senior staff
  • Monitor system usage, data integrity, and process flows
  • Assist with new module rollouts and user training

IT Support (Secondary):

  • Install and configure software and hardware
  • Provide basic support for virtual environments using VMware ESXi
  • Manage user accounts and workstations
  • Monitor network and system performance (LAN/WLAN, printers)
  • Handle first-level issues with Microsoft 365 and emails
  • Support backups, security checks, and basic firewall tasks (e.g. Fortinet FortiGate)

Requirements

  • 1–3 years of experience in IT support or business systems support
  • Hands-on experience with Entersoft ERP or Aberon WMS (preferably both)
  • Basic understanding of infrastructure: Microsoft 365, VMware ESXi, networking, and security
  • Analytical mindset and problem-solving ability
  • Strong communication and teamwork skills
  • Willingness to grow toward ERP/WMS specialization over time

What's in it for you?

  • Competitive salary package
  • Health insurance coverage
  • Continuous learning & development
  • Internal Career Opportunities in a fast-paced and dynamic environment

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