Executive Lounge Agent

2 days ago

Athens, Attica, Greece Conrad Athens The Ilisian Full time €35,000 - €45,000 per year
Description

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As an Executive Lounge Agent, you will be the face of our exclusive Executive Lounge and play a pivotal role in providing personalized services to our esteemed guests. Your focus will be on creating a warm and inviting atmosphere where guests can relax and enjoy a range of complimentary services and amenities. You will ensure that all guests receive exceptional service and have a memorable experience during their stay at Conrad Athens The Ilisian.

Responsibilities

  • Deliver personalized service to Executive Lounge guests, anticipating their needs and consistently exceeding expectations.
  • Oversee the daily operations of the Executive Lounge, ensuring a clean, inviting, and well-stocked environment at all times.
  • Greet and check in guests upon arrival to the lounge, offering detailed information about hotel amenities and local attractions.
  • Engage with guests to gather feedback on their experience, resolving any concerns promptly and professionally.
  • Collaborate closely with the Food & Beverage team to ensure premium quality and impeccable presentation of all refreshments and amenities.
  • Maintain accurate records of guest visits, preferences, and special requests to tailor future experiences and foster guest loyalty.
  • Support colleagues and contribute to team initiatives aimed at continuously enhancing the guest experience.
  • Stay well-informed about hotel programs and local events to provide thoughtful, personalized recommendations to guests.
Requirements
  • Minimum of 2 years' experience in a guest service or hospitality role, preferably in a luxury hotel environment.
  • Excellent customer service skills with a passion for creating memorable guest experiences.
  • Strong interpersonal and communication skills in both Greek and English; additional languages are a plus.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Attention to detail and a proactive approach to guest service.
  • Ability to manage multiple tasks effectively while maintaining a welcoming demeanor.
Benefits
  • At Conrad Athens The Ilisian, you'll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members' professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
  • The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

  • Executive Lounge Agent

    2 days ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €35,000 - €55,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As an Executive Lounge Agent, you will be the face of our...

  • Executive Lounge Agent

    2 days ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €20,000 - €30,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As an Executive Lounge Agent, you will be the face of our...

  • Executive Lounge Agent

    1 day ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As an Executive Lounge Agent, you will be the face of our...

  • Executive Lounge Supervisor

    2 days ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €40,000 - €60,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As an Executive Lounge Supervisor, you will be responsible...

  • Shipping Operations Executive/Assistant

    2 days ago

    Athens, Attica, Greece Blue Marine Navigation Inc Full time €35,000 - €45,000 per year

    Company DescriptionBlue Marine Navigation Inc is a privately owned dry and tanker company based in Athens, Greece, providing first-class commercial management services since 2004. Our dynamic team consists of experienced personnel specializing in broking and post-fixtures. We guarantee competitive fixing of dry bulk units and expertly manage post-fixture...

  • Reservations Agent

    2 days ago

    Athens, Attica, Greece Όμιλος Πασπαλάκη Full time €20,000 - €25,000 per year

    Leaderstay is Greek company specialized on properties all over the country, is recruiting a Reservations Agent. We lead to powerful sales networks, to the most popular travel agencies, wholesalers, OTAS, tour operators, affiliates and other tourism channels specially targeted to properties. We cooperate with European travel specialists. We provide to every...

  • Service Delivery Executive

    2 days ago

    Athens, Attica, Greece Delfi Partners & Company Full time €20,000 - €25,000 per year

    Phaedrus Living is currently looking to recruit an experienced Service Delivery Executive to join their high performing team in Athens. Responsibilities:Supervise and assist the housekeeping team in cleaning and maintaining properties. Ensure properties meet Phaedrus Living's cleanliness and quality standards. Assist in cleaning when necessary to ensure...

  • Reservations Executive

    2 days ago

    Athens, Attica, Greece Delfi Partners & Company Full time €20,000 - €30,000 per year

    Phaedrus Living part of Delfi Partners Group is looking to recruit a Reservations Executive to join their team in Athens. The successful candidate must:Act as the primary liaison between the guest ensuring excellent guest experience from initial stage of reservation. Respond to communications from guests, travel agents, and referral networks concerning...

  • Front Office Agent

    2 days ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €30,000 - €40,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Front Office Agent at Conrad Athens The Ilisian, you...

  • Front Office Agent

    2 days ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €25,000 - €30,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Front Office Agent at Conrad Athens The Ilisian, you...