Fully remote Romanian Customer Advisor in Greece

2 weeks ago

Athens, Attica, Greece Cross Border Talents Full time


If you speak Romanian and you're looking to work remotely from anywhere in Greece, you are reading the correct job advertisement - we are offering a unique opportunity in Athens, Greece, and our client is offering a very attractive salary. Huge opportunity

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

Your Role as a Bilingual Customer Advisor:

  • Respond and record consumer inquiries/questions raised through free phone lines for customers
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database
  • Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately
  • Troubleshoot through the use of open questions, support documents, and system training

Your benefits

  • Performance bonuses
  • Full relocation package (3 weeks Accommodation in a hotel close to the office, up to 300 support for the ones moving from abroad, and legal support with hiring documents
  • 14 salaries (12 monthly + 1 on Easter + 1 splitted in Summer
    and Christmas)
  • Private Health & Life Insurance
  • 50 meal voucher ticket per month

Requirements

  • Fluency in Romanian, both written and verbal
  • Working level of English
  • Strong communication skills

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you dont check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether its this one or a future role.

If you are interested just apply directly or send your CV in English to


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