Customer Service Representative

2 weeks ago

Athens, Attica, Greece Nordicrecruiters Full time

About the Role

We are seeking a friendly and communicative Customer Service Representative fluent in Dutch or Flemish to join an international support team in Athens. In this full-time role, you will serve as a key point of contact for customers handling inquiries, resolving issues, clarifying bookings or payments, and delivering highquality support via phone and email. You will work in a multicultural environment, collaborating with colleagues to ensure customer satisfaction and smooth, efficient service.

What You Bring

  • Native or fluent Dutch or Flemish (spoken and written), and a good command of English.
  • Strong verbal and written communication and interpersonal skills.
  • Experience or comfort using tools such as Office365, CRM platforms, or similar internal systems.
  • A solution oriented mindset, adaptability, and ability to respond flexibly to changing priorities.
  • Previous experience in customer support or contact centre work is a plus.
  • Interest in travel or accommodation related services is welcome.

Whats On Offer

  • A supportive, multicultural work environment with comprehensive training and ongoing guidance.
  • Opportunities for personal and professional growth within an international team.
  • Flexibility where possible including the option for remote work depending on circumstances.
  • If the contract becomes permanent, potential access to private health insurance and additional benefits.

Why Athens?

Athens offers a unique blend of rich history, vibrant culture, and a relaxed Mediterranean lifestyle that many find attractive. With iconic landmarks, world class museums, and a lively arts and entertainment scene, the city offers endless opportunities to explore beyond work.

Living costs in Athens remain relatively affordable compared with many Western European capitals reasonably priced housing, groceries, and dining, along with efficient and inexpensive public transport (monthly metro/tram/bus pass about 30) make it easier to enjoy a comfortable lifestyle and still have room for leisure and social life.

Thanks to its large expat community, Athens is welcoming and accessible to newcomers and the mix of international residents, local charm, and cosmopolitan atmosphere makes it a great place to build a life and a career.

If youre looking for a role where you can deliver excellent service, grow professionally in a friendly international setting and enjoy living in a historic, lively European capital this Customer Service Representative position in Athens could be an excellent opportunity.

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