Junior Business Systems Analyst

With a legacy spanning over five decades, Bluegr Hotels & Resorts has firmly established itself as a leader in the hospitality industry, embodying the three pillars of quality tourism: exceptional locations, exemplary services, and authentic experiences. Its portfolio includes three distinctive hotels in Crete—Minos Beach Art Hotel, a member of Design Hotels and Marriott Bonvoy; the adult-only wellbeing sancturay Minos Palace Resort; and the family-friendly haven Candia Park Village—as well as the boutique Life Gallery Athens in the capital. These properties seamlessly integrate into their natural surroundings, highlighting the unique character of each region. Its commitment to its people, culture, and sustainability is underscored by numerous international accolades, including a five-star certification from the EFQM Business Excellence Model. It has also been recognized as one of Fortune's 100 Best Companies to Work for in Europe 2024 and is the only hospitality company to rank among the top ten workplaces in Greece for three consecutive years, certified by Great Place to Work Hellas. Guided by the belief that hospitality and culture are deeply intertwined, Bluegr actively supports contemporary artistic creation and research through the G & A Mamidakis Foundation, further cementing its role as a champion of culture and innovation in the industry.

We are currently seeking out a highly motivated and passionate Junior Business Systems Analyst to join our team in the central offices in Athens.

In this role, you will work closely with stakeholders from various departments to understand business needs, translate them into technical requirements, and support the implementation and maintenance of business systems and processes.

Responsibilities:

• Collaborate with internal and external stakeholders to understand their requirements and processes.
• Assist in gathering, documenting, and analysing business and technical requirements for system enhancements or new system implementations.
• Support the design and development of solutions to meet business needs, including software configuration, customization, and integration.
• Participate in system testing, including creating and executing test cases, and troubleshooting issues to ensure the quality and functionality of the systems.
• Assist in the deployment and implementation of new systems or system upgrades, including data migration, user training, and support activities.
• Provide ongoing support and maintenance for existing systems, including troubleshooting issues, addressing user inquiries, user trainings and performing system configurations as needed.
• Collaborate with IT teams and vendors to resolve technical issues and implement solutions in a timely manner.
• Document system configurations, processes, and procedures to ensure accurate knowledge transfer and maintain system documentation.
• Stay informed with industry trends, best practices, and emerging technologies related to business systems and processes.
• Assist in identifying opportunities for process improvements and efficiencies using technology and automation.

Ideal candidates should have:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Strong analytical skills and attention to detail, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders across various departments.
• Previous experience in the hospitality industry is preferred but not required.
• Familiarity with hospitality management systems (HMS), property management systems (PMS), or other hospitality-related software is a plus.
• Excellent English language skills.
• Ability to work independently and as part of a team in a fast-paced, customer-focused environment.
• Eagerness to learn and grow in the field of business analysis and systems integration within the hospitality industry.

What Bluegr Hotels & Resorts Offers:

• Competitive Remuneration Package.
• Private Insurance.
• Development & Training Opportunities.
• Excellent working environment, recognized as a Great Place to Work Certified based on international standards of Business Excellence.

At bluegr Hotels & Resorts, we prioritize the well-being and development of our team members and guests. If you are passionate about hospitality and eager to contribute to our purpose and vision, we invite you to join our team.

All applications will be treated with the utmost confidentiality.

Live the Blue Experience