IT Support Engineer

2 weeks ago

Athens, Attica, Greece METRO AEBE Full time €25,000 - €40,000 per year

We are one of the largest employers in Greece, with more than 11,300 employees, and you too can claim a position in the large METRO team

The IT Helpdesk Department, which reports to the General Director of Organization and IT, is seeking:

IT Support Engineer – Stores Support

The new colleague will provide technical support to our store network.

Your daily responsibilities:


• Provide technical support to end users  via calls, ticketing system and emails

• Diagnose and resolve hardware/software/network issues (PCs, printers, tablets ,pos devices, scanners e.t.c).

• Install and configure software applications

• Monitor and manage local network  connections (lan,switches,wifi)

• Perform routine diagnostic checks

• Ensure all requests are documented, tracked and resolved in a timely manner


• Contribute to knowledge base articles and support documentation

• Create and update user manuals


• Collaborate with other IT departments to improve systems, tools and processes

• Work on weekly shifts (morning /afternoon /Saturday)

Requirements

Your profile:


• Degree from University/Technical Institute/IEK in Computer Science or a related field

• Experience in a technical support or helpdesk role

• Knowledge of Microsoft technologies (Windows, O365 etc.)

• Understanding of networking technologies (TCP/IP, DNS, DHCP, LAN/WAN concepts)


• Experience with ticketing systems and remote desktop tools


• Familiarity with scripting or query languages is a plus

• Strong analytical thinking and ability to diagnose and resolve technical issues

• Excellent communication skills and team spirit

• Results-oriented mindset

Benefits

At METRO, we offer a reliable and stable working environment full of challenges
You will receive a competitive compensation package and development opportunities in a dynamically growing Greek company.

  • Customer Support Engineer

    2 weeks ago

    Athens, Attica, Greece Naphal Co Full time €35,000 - €45,000 per year

    We are looking for a Mechanical Engineer/ Customer Support Engineer to provide technical assistance to our customers.Key responsibilities:Processes customer ordersTalk clients through a series of actions, either via phone, email or chat, until they've solved a technical issuesProvide prompt and accurate feedback to customersPrioritize and manage several...

  • IT Support Engineer

    6 days ago

    Athens, Attica, Greece cosmos business systems Full time €25,000 - €40,000 per year

    CBS group is one of the largest Technology, Information Technology and Telecommunications groups, Key Systems Integrators of the Greek and Cypriot Market, with a powerful presence of 35 years and consists of Cosmos Business Systems SA, Cosmos Consulting, CBS LAN and CBS IT Systems (Cyprus) LTD. Our company's mission is to provide high quality integrated...

  • Robotic Process Automation Engineer

    7 days ago

    Athens, Attica, Greece SYNTAX IT Group™ Full time €35,000 - €60,000 per year

    SYNTAX IT Groupseeks a dynamic and highly skilledRPA Engineerwith expertise in designing, developing, and deploying automated solutions that streamline operations and contribute to organizational efficiency to enrich our professional services team.Key Responsibilities:Collaborate with cross-functional teams to gather and document business...

  • Computer Engineer

    2 weeks ago

    Athens, Attica, Greece Professional IT Services Ltd Full time €35,000 - €45,000 per year

    Our client, a well-established company in health sector, is currently looking for a talented highly passionate and motivated Mid-Senior Computer Engineer.The ideal candidate will help build, maintain, and troubleshoot, the company's infrastructure, computers and peripherals. They will work alongside other engineers to ensure highest levels of performance and...

  • Application Support Engineer

    2 weeks ago

    Athens, Attica, Greece ΙΝΤΡΑΛΟΤ Α.Ε. Full time €25,000 - €40,000 per year

    Application Support EngineerΙΝΤΡΑΛΟΤ Α.Ε.Προβολή 14 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 6 ώρεςΗμ. ανάρτησηςπριν 6 ώρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης απασχόλησηΤύπος απασχόλησηςΠλήρης απασχόλησηΠληροφορικήΚατηγορία...

  • Technical Support Engineer

    7 days ago

    Athens, Attica, Greece Panther Full time €40,000 - €80,000 per year

    The JobAs a Technical Support Engineer at Panther Labs, you will be on the frontline team partnering with our customers to find creative solutions for the challenging technical issues they face every day. You will be working collaboratively with product engineers, debugging and investigating complex problems, and leveraging your engineering skills to deliver...

  • Core Banking Software Engineer, Lending

    2 weeks ago

    Athens, Attica, Greece Indice IT Consulting Full time

    INDICE is a software house based in Athens, Greece. Our team develops digital infrastructure for the enterprise and delivers large scale consumer facing applications. Our team is connected by their love of technology and held together by our common values: respect for the individual, pride in one's work and integrity towards our clients.As a Software...

  • Core Banking Software Engineer, Lending

    2 weeks ago

    Athens, Attica, Greece Indice IT Consulting Full time €104,000 - €130,878 per year

    INDICE is a software house based in Athens, Greece. Our team develops digital infrastructure for the enterprise and delivers large scale consumer facing applications. Our team is connected by their love of technology and held together by our common values: respect for the individual, pride in one's work and integrity towards our clients.As a Software...

  • Technical Support Engineer

    2 days ago

    Athens, Attica, Greece JUST ONE Full time €25,000 - €40,000 per year

    A leading company that specializes in waterproofing, insulation, and surface protection systems for construction and industrial applications: Technical Support EngineerResponsibilitiesDeliver technical training programs and guidance to internal teams (mainly Sales, Marketing, and Customer Service) as well as external customers. Trainings are developed in...

  • Technical & Service Support Engineer

    2 days ago

    Athens, Attica, Greece ERMA FIRST ESK ENGINEERING SOLUTIONS SA Full time €35,000 - €60,000 per year

    Technical & Service Support EngineerAbout ERMA TECH GroupERMA TECH Group is a leading engineering company in the marine and industrial sectors, delivering innovative solutions, cutting-edge equipment, and world-class service worldwide. We set the standard for quality, reliability, and innovation. Join ERMA TECH and be part of a team shaping the future of...