IT Support Engineer

2 weeks ago


Athens, Attica, Greece METRO AEBE Full time €25,000 - €40,000 per year

We are one of the largest employers in Greece, with more than 11,300 employees, and you too can claim a position in the large METRO team

The IT Helpdesk Department, which reports to the General Director of Organization and IT, is seeking:

IT Support Engineer – Stores Support

The new colleague will provide technical support to our store network.

Your daily responsibilities:


• Provide technical support to end users  via calls, ticketing system and emails

• Diagnose and resolve hardware/software/network issues (PCs, printers, tablets ,pos devices, scanners e.t.c).

• Install and configure software applications

• Monitor and manage local network  connections (lan,switches,wifi)

• Perform routine diagnostic checks

• Ensure all requests are documented, tracked and resolved in a timely manner


• Contribute to knowledge base articles and support documentation

• Create and update user manuals


• Collaborate with other IT departments to improve systems, tools and processes

• Work on weekly shifts (morning /afternoon /Saturday)

Requirements

Your profile:


• Degree from University/Technical Institute/IEK in Computer Science or a related field

• Experience in a technical support or helpdesk role

• Knowledge of Microsoft technologies (Windows, O365 etc.)

• Understanding of networking technologies (TCP/IP, DNS, DHCP, LAN/WAN concepts)


• Experience with ticketing systems and remote desktop tools


• Familiarity with scripting or query languages is a plus

• Strong analytical thinking and ability to diagnose and resolve technical issues

• Excellent communication skills and team spirit

• Results-oriented mindset

Benefits

At METRO, we offer a reliable and stable working environment full of challenges
You will receive a competitive compensation package and development opportunities in a dynamically growing Greek company.


  • Junior Data Engineer

    2 weeks ago


    Athens, Attica, Greece inventYOU IT Consulting Full time €30,000 - €60,000 per year

    We are looking for two Junior to Mid-level Data Engineers to join our team and support key data infrastructure and reporting operations. The roles focus on working with traditional data stack technologies and/or cloud-based ETL solutions, depending on the candidate's profile and interest.Technologies: SQL, SSIS, Power BI, Informatica IDMC (cloud ETL)Key...

  • Software Engineer

    6 days ago


    Athens, Attica, Greece SYNTAX IT Group Full time €40,000 - €80,000 per year

    SYNTAX IT Group is expanding its Modernization Solutions team and is seeking a talented Software Engineer who is passionate about technology, eager to learn, and ready to work with some of the world's most strategic enterprise systems.Our modernization services help large organizations evolve mission-critical platforms such as IBM iSeries (AS/400) and IBM...


  • Athens, Attica, Greece SYNTAX IT Group Full time €30,000 - €60,000 per year

    SYNTAX IT Group seeks a dynamic and highly skilled RPA Engineer with expertise in designing, developing, and deploying automated solutions that streamline operations and contribute to organizational efficiency to enrich our professional services team.Key Responsibilities:Collaborate with cross-functional teams to gather and document business...

  • Software Engineer

    1 week ago


    Athens, Attica, Greece SYNTAX IT Group™ Full time €30,000 - €60,000 per year

    SYNTAX IT Groupis expanding its Modernization Solutions team and is seeking a talentedSoftware Engineerwho is passionate about technology, eager to learn, and ready to work with some of the world's most strategic enterprise systems.Our modernization services help large organizations evolve mission-critical platforms such asIBM iSeries (AS/400)andIBM...

  • Support Engineer

    2 weeks ago


    Athens, Attica, Greece Hustler Marketing Full time €60,000 - €80,000 per year

    Company Introduction: At SecureCo, we're at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients. What sets us...


  • Athens, Attica, Greece CommXP IT Solutions Full time

    AtCommXP, we design and develop innovative solutions inFintech, Digital Marketing, and Mobile Gaming & Betting. We're looking forJava Engineerswho want to grow their skills, work with modern technologies, and contribute to products used by clients worldwide — all while enjoying a supportive, friendly, and flexible work environment right here in Athens.If...

  • IT Support Engineer

    2 weeks ago


    Athens, Attica, Greece QUALCO Full time €25,000 - €40,000 per year

    We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics,...

  • Computer Engineer

    1 week ago


    Athens, Attica, Greece Professional IT Services Ltd Full time €35,000 - €45,000 per year

    Our client, a well-established company in health sector, is currently looking for a talented highly passionate and motivated Mid-Senior Computer Engineer.The ideal candidate will help build, maintain, and troubleshoot, the company's infrastructure, computers and peripherals. They will work alongside other engineers to ensure highest levels of performance and...


  • Athens, Attica, Greece SYNTAX IT Group™ Full time €35,000 - €60,000 per year

    SYNTAX IT Groupseeks a dynamic and highly skilledRPA Engineerwith expertise in designing, developing, and deploying automated solutions that streamline operations and contribute to organizational efficiency to enrich our professional services team.Key Responsibilities:Collaborate with cross-functional teams to gather and document business...


  • Athens, Attica, Greece Naphal Co Full time €35,000 - €45,000 per year

    We are looking for a Mechanical Engineer/ Customer Support Engineer to provide technical assistance to our customers.Key responsibilities:Processes customer ordersTalk clients through a series of actions, either via phone, email or chat, until they've solved a technical issuesProvide prompt and accurate feedback to customersPrioritize and manage several...