Operations Lead

2 weeks ago

Athens, Attica, Greece CareAcross Full time €60,000 - €80,000 per year

CareAcross is a pioneer in digital health and cancer, with several solutions that have been validated in clinical trials and attained EU/UK certification. As we are growing, we are looking for an Operations Lead to help scale our impact.

We support cancer patients across Europe and beyond, throughout their journey, with interactive online platforms that help them improve their quality of life by providing personalised support on side-effects, emotional wellbeing and more, based on the latest research & scientific evidence.

In parallel, we enhance clinicians' workflows through non-intrusive Remote Patient Monitoring services that highlight patient-level experiences and reveal population-level insights.

In parallel, we work with the industry in order to (a) build services that empower patients in and out of the hospital (b) help understand patients' journeys, and (c) accelerate cancer research.

This is where you come in: we are looking for someone to lead our Operations and provide hands-on support to the management team in order to improve our services to patients, clinicians and the industry through activities such as:

  • Content management (e.g. content updates)
  • Platforms management (e.g. new service design & deployment)
  • Metrics and reporting (e.g. service performance reviews & improvement plans)
  • Data analytics (e.g. identifying gaps & opportunities)
  • Project management and process improvement (in order to achieve the above in the best way possible).

The Operations Lead will shape our operational culture, strategy and procedures, and optimise our effectiveness and efficiency – thus directly affecting how we scale our impact.

We are flexible regarding the location and specific hours (you can work pretty much from anywhere, at anytime).

Requirements

Must-haves

The ideal candidate will have at least 2 years of work experience in the following:

  • Time & Project planning skills
  • Strong analytical skills, being highly comfortable with data, and highly proficient in Excel and Google Sheets
  • Excellent command of online/offline productivity & collaboration tools (e.g. Google Docs, Office suite etc)
  • Excellent communications skills (in English) in a professional setting
  • Familiarisation with web-based technologies

Nice-to-haves

These are not necessary but can help

  • Exposure to ISO standards and procedures in general
  • Familiarisation with Software As Medical Devices (SaMD) and the EU/UK Medical Device Regulation (ISO 13485)
  • An interest in the digital health and/or cancer domains.
Benefits

Grow and Learn: Expand your skills by working across diverse projects, technologies, and teams – while fueling the growth of a dynamic company. Every day brings new opportunities to learn.

Fully remote role: Work from anywhere, and save time for things other than commuting.

Build your own work/life balance: Working full-time does not mean that you cannot be flexible. Create a schedule that suits your needs.

Have an impact: Affect the lives of thousands of cancer patients globally.

As part of our dedication to the diversity of our workforce, CareAcross is committed to Equal Employment Opportunities without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

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