Commercial Excellence Manager

7 days ago

Athens, Attica, Greece Bioiatriki Full time €60,000 - €80,000 per year

Company Overview

With more than 40 years of experience in the healthcare sector, Bioiatriki Healthcare Group is the leading provider of Primary care services in Greece. With a strong commitment to superior medical and digital technology, Bioiatriki is dedicated to advancing health and science and prides itself in its skilled and specialized workforce.

In BIOIATRIKI, we value our people as the "heart" of our organization and actively embrace our vision to look after every person's health needs and support people live long and well We embrace our values: Empathy, Excellence, Vision, and Accountability, creating a work environment that promotes diversity and creates growth potential for our employees.

Position Overview

To drive Bioiatriki's commercial performance by optimizing sales processes, leveraging data-driven insights, and enhancing route-to-market effectiveness — ensuring sustainable growth and superior value for visitors, partners, and stakeholders.

Key Responsibilities

  • Build financial models to support pricing decisions, tender submissions, and contract negotiations.
  • Conduct revenue and margin analysis across service lines, customer segments, and geographies.
  • Translate data into actionable recommendations that improve profitability, growth, and efficiency.
  • Serve as the custodian of pricing, ensuring consistent governance of price lists and discount structures in collaboration with Finance.
  • Develop and maintain pricing and discount frameworks that balance competitiveness with profitability.
  • Support negotiation strategies with insurers, corporate clients, and institutional partners.
  • Monitor regulatory and reimbursement changes, integrating them into pricing and contract models proactively.
  • Define and track key commercial KPIs such as patient volumes, revenue per patient, test mix, and channel profitability.
  • Conduct profit center benchmarking to identify underperformance and improvement opportunities.
  • Recommend corrective actions on pricing, promotions, and service portfolio mix to enhance commercial outcomes.
  • Monitor market trends, healthcare policy shifts, and sectors developments.
  • Benchmark Bioiatriki's offerings versus the market on pricing, service mix, and customer value.
  • Identify growth opportunities in new services, partnerships, or geographies.

Requirements

  • Bachelor's Degree in relevant fields such as Business Administration, Marketing, Economics, or Engineering. A master's degree (MBA/MSc) is highly preferred.
  • Minimum of 5 years of progressive experience in commercial excellence, business analysis, or pricing.
  • Good knowledge of the Greek healthcare system, including the private health insurance market.
  • Proficient in using MS Office Suite and other sales enablement tools (e.g. CRM software). Experience in working with reporting/visualization tools (e.g., Power BI) is highly advantageous.
  • Excellent analytical skills, with the ability to interpret complex data and translate it into actionable insights.
  • Solid communication, negotiation, and presentation skills.
  • Fluency in English is required. Knowledge of additional languages is a plus.

Benefits

  • Health and life insurance plan
  • Continuous training and unlimited access to the Group's online training and development platform
  • Friendly and dynamic work environment, continuous feedback and prospects for career development
  • The chance to contribute to a leading healthcare organization with a strong social impact.

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