Dutch-speaking Customer Support

1 week ago

Athens, Attica, Greece BrightPathcompany Full time €15,000 - €25,000 per year

Start Date:
26 December 2025

Location:
Athens, Greece (Remote option available)

Working Schedule:

  • Monday to Friday: 10:00 to 18:30
  • Saturday to Sunday: 11:00 to 19:30

Join our
Customer Support team
for a world-leading
Booking platform
Were looking for
Dutch + English speakers
passionate about providing excellent customer service and eager to work in an international environment.

Key Responsibilities:

  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements:

  • Dutch C1/C2 | English B2 or higher
  • Excellent communication and problem-solving skills
  • Previous customer service experience is an advantage
  • Ability to work remotely or on-site in Athens

Benefits:

  • 14 salaries per year (12 monthly + 1 at Easter + 1 split between Summer & Christmas)
  • Private Health & Life Insurance
  • Performance bonus (as per project)
  • 25 days annual leave
  • Permanent contract (40h/week)
  • 50 meal voucher per month

Relocation Package (for candidates moving from abroad):

  • 3 weeks hotel accommodation near the office
  • Up to 300 euros relocation support (paid with first salary)
  • Legal assistance with hiring documents
  • Candidates must arrive in Athens 7 days prior to start
  • Must work on-site for the first 3 months, unless already living in Greece with internet access


Not included:

  • Airport pickup or transportation from airport to hotel
  • Real estate agency assistance after the initial 3 weeks

Ready to apply?
Send your CV to

and join an international team supporting one of the worlds top travel brands

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