Client Service Specialist

1 day ago

Marousi, Attica, Greece Think Plus Full time €25,000 - €40,000 per year

We are looking for a Client Service Specialist to help in enterprise-grade web applications, e-commerce solutions and digital advertising. You will be part of a talented team of software engineers and graphic designers who work on novel solutions to unlock the full potential of the digital world. You will be joining a dynamic working environment where creative solutions are encouraged.

Tasks

A Client Service Specialist in Think Plus is the person in charge of managing and building long-term company relationships with an assigned group of customers, regarding the Digital Advertising and the Performance Management (DA/PM) areas. The right candidate will report to the General Manager of the company, collaborate with the Digital Advertising and Performance Specialist, with Designers and Web Developers and with Creative Director in order to manage creative content media and campaign designs and deliver the best outcomes to its customers. Main responsibilities of the role are:

  • Acts as a liaison between the client and "service production" departments within the company to convey information and ensure understanding, regarding the DA/PM areas.
  • Operates as the point of contact and maintains long-term relationships with assigned customers.
  • Makes sure clients receive requested products and services in a timely fashion.
  • Effectively communicates client needs and demands to the proper departments and coordinates delivery of services.
  • Keeps track and forecasts client account transactions & metrics.
  • Makes the client aware of other services and actions that may lead to greater success, in collaboration with the Account Managers.
  • Identifies opportunities to grow business with existing clients, via up-selling and/or cross-selling.
  • Services multiple clients concurrently, meeting deadlines.
  • Monitors the client's budget, explaining costs, and proposing new terms in agreement with the Account Managers.
  • Provides progress reports to clients and upper management.

Requirements

  • University degree in Communication, Digital Marketing or similar.
  • Two years of minimum expertise in Digital Advertising / Performance Marketing.
  • Communication skills (fluent Greek & English required – written & spoken).
  • Client-centric, empathetic, professional approach.
  • Problem solving and team player attitude.
  • Ability to work under pressure and meet deadlines.
  • Ability to translate technical explanations to non-technical client contacts.
  • Good experience in Digital Marketing operations and Ads.
  • Strong knowledge in advertising platforms and tools.
  • Reporting knowledge (Google Ad Manager / Analytics, Facebook Ads Manager).
  • Analytical and out-of-the-box thinking.
  • Basic knowledge of CMS (WordPress, Shopify, etc.) will be considered an asset.

Benefits

  • Competitive salary.
  • Flexible working hours.
  • Opportunities for progression.
  • The Apple gear that makes you happy.
  • Open and friendly colleagues and an inspiring workspace.
  • You'll be working with prestigious clients from industries such as fashion, sport, technology and beauty.

At Think Plus, we're on a mission to solve the biggest, most intractable challenges of enterprise-grade web applications and e-commerce solutions. If you share our passion for new technologies and implementing them for the most sophisticated customers, you've met your match.

  • Client Services Associate

    1 week ago

    Marousi, Attica, Greece Infinity Asset Management Full time €30,000 - €40,000 per year

    Company DescriptionInfinity Asset Management is an independent wealth and asset management firm based in Athens, Greece, licensed by the Hellenic Capital Market Commission. We specialize in long-term capital preservation and performance for high net worth and ultra high net worth individuals, families, and institutions. Our comprehensive services include...

  • Store Services Specialist

    1 day ago

    Marousi, Attica, Greece Leroy Merlin Full time €20,000 - €25,000 per year

    eimaste_mesa στους καλύτερους για να σχεδιάσουμε μαζί τη δική σου επαγγελματική εμπειρίαeisai_mesa στο να δουλεύεις σε μία ομάδα όπου θα αναπτύσσεις συνεχώς τις γνώσεις σου; Ψάχνεις για μια εταιρεία όπου...

  • Back Office Specialist

    1 week ago

    Marousi, Attica, Greece Aambience Services Full time €25,000 - €40,000 per year

    About Aambience ServicesAambience Services is an innovative company, providing Business Process Outsourcing, IT and Robotic Process Automation (RPA) Services. What makes us different is our strong desire to challenge the status quo, inspire and create ground-breaking solutions. We build relationships of trust with our clients, on solid foundations of quality...

  • Student Financial Services Specialist

    7 days ago

    Marousi, Attica, Greece Μητροπολιτικό Κολλέγιο Full time €20,000 - €25,000 per year

    Το Μητροπολιτικό Κολλέγιο, το μεγαλύτερο Κολλέγιο Πανεπιστημιακών Σπουδών στην Ελλάδα και μέλος της Alphabet Education, στο πλαίσιο της συνεχούς του ανάπτυξης, αναζητά να εντάξει στο Ανθρώπινο Δυναμικό...

  • Orders & Deliveries Specialist

    1 day ago

    Marousi, Attica, Greece Ayvens Full time €25,000 - €40,000 per year

    At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Orders and Deliveries Specialistis a pivotal role in managing vehicle orders and deliveries, handling client and driver requests, and ensuring smooth communication between various stakeholders and...

  • Client Onboarding

    1 week ago

    Marousi, Attica, Greece Viva Full time €40,000 - €60,000 per year

    , the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.Today is leading the transition to All-in-One business...

  • Senior Talent Acquisition Specialist

    2 weeks ago

    Marousi, Attica, Greece Deloitte Full time €30,000 - €60,000 per year

    Senior Talent Acquisition Specialist At Deloitte, we are committed to creating a talent experience that allows our people to thrive and grow. Our HR professionals play an important role in this experience by helping to align people's aspirations with business needs, making a key contribution to the continuation of our business and our people's career...

  • Back Office Specialist – Paralegal

    7 days ago

    Marousi, Attica, Greece Aambience Services Full time €30,000 - €50,000 per year

    About Aambience ServicesAambience Services is an innovative company, providing Business Process Outsourcing, IT and Robotic Process Automation (RPA) Services. What makes us different is our strong desire to challenge the status quo, inspire and create ground-breaking solutions. We build relationships of trust with our clients, on solid foundations of quality...

  • Product Return Specialist

    1 day ago

    Marousi, Attica, Greece ManpowerGroup Full time €25,000 - €60,000 per year

    Do you have experience in after-sales operations and product return processes?Are you passionate about delivering excellent customer service and ensuring smooth return and repair procedures?ManpowerGroup Greece, on behalf of its client, a global leader in technology industry with diverse range of businesses, is seeking aProduct Return Specialist. Location:...

  • Customer & Client Support Consultant

    7 days ago

    Marousi, Attica, Greece more Full time €25,000 - €40,000 per year

    offers a pan-Εuropean ticketing marketplace with 12 years of experience, thousands of clients, and millions of tickets issued annually. In 2021, started expanding its ticketing services in Europe and is currently present in 5 countries.At , our mission is to offer the most advanced ticketing platform with unprecedented agility and cutting-edge technology...