Outbound SDR Team Leader

At Epignosis, we build workplace learning software that enables more than 70,000 teams worldwide to offer training to millions of people. Our portfolio of tools can be used by organizations of any size and includes TalentLMS - a zero-overhead cloud LMS, eFront - an enterprise LMS, TalentCards - a mobile app for training the deskless workforce, and TalentHR - a lightweight HRIS to manage people ops. We are competing with the world's top eLearning solutions and we aim at becoming world's #1.

We're on a mission to democratize training by developing simple, accessible, and affordable software. We count companies as customers and with more than 11 million users logging in to use our platforms, we are a much-loved global leader in learning tech. At home, we are quickly becoming one of the largest SaaS companies to come out of Greece.

We're looking for an experienced Team Leader to lead a distributed team of SDRs focused on outbound prospecting into the US and UK markets. This team includes five SDRs (2 UK-based, 2 Athens-based, and 1 US-based).

This role combines classic SDR leadership - coaching, activity management, and pipeline creation - with modern prospecting optimization using AI-powered outbound tools. You'll manage campaign setup, oversee messaging quality, and ensure the outbound function is generating high-quality opportunities for our AEs.

Some flexibility in working hours will be required to support your global team effectively.

Responsibilities

As an Outbound SDR Team Leader, you will:

• Lead, coach, and develop a remote team of SDRs prospecting into the US and UK markets.
• Oversee the creation of a consistent, high quality pipeline of sales opportunities generated through outbound prospecting.
• Conduct weekly 1:1s, call coaching, and QA reviews to improve messaging and conversion rates.
• Oversee campaign setup and optimization within our AI SDR platform — managing email, LinkedIn, and sequence performance.
• Monitor outbound performance metrics (activities, response rates, pipeline generated) and implement continuous improvement plans.
• Collaborate with Marketing and Sales Leadership to refine target personas, messaging, and segmentation.
• Maintain alignment between SDRs and AEs for handover quality and feedback loops.
• Support team scheduling and coverage across multiple time zones.
• Foster a positive, accountable culture that emphasizes learning, experimentation, and results.

To be successful in this role as an Outbound SDR Team Leader, you should have:

• Experience leading an SDR or BDR team in a SaaS or technology business, preferably across multiple regions.
• Deep understanding of outbound prospecting workflows, including cadence design, messaging, and qualification.
• Familiarity with AI-powered or automated outbound tools (such as Outreach, Apollo, Gong Engage) and strong analytical skills to monitor performance.
• Excellent communication and coaching skills; able to motivate and develop remote teams.
• Strong time management and flexibility to support both UK and US-based reps.
• Highly organized, metrics-driven, and comfortable working in Salesforce and related systems.
  

The most important thing we offer is a safe and healthy professional environment, giving you the opportunity to work on products that positively impact millions globally. Become part of Epignosis, a diverse group of smart, fun, and GIF-loving professionals in offices worldwide, including the U.S., the U.K., Greece, and Cyprus Our employees enjoy benefits that enhance productivity and contribute to their professional development. Apart from that, we also offer:

• Competitive compensation packages – because great work deserves great rewards.
• Private health insurance plan – your well-being matters to us, on and off the clock.
• Meal allowance – fuel your day, your way.
• Complimentary meals at the office – think daily breakfast spreads and lunch catered three times a week. Yes, we're serious
• Access to our in-house blood bank – giving back is in our blood (literally).
• Professional development initiatives – we're not just creating LMSs for others, we're also learners ourselves
• Gorgeous office space or hybrid work options – work where you thrive, whether that's in our beautiful HQ or from your own creative corner.
• A vibrant working environment – surrounded by brilliant, quirky, passionate minds.
• Work/life balance – we go big AND we go home