English-speaking Social Media Content Moderators

1 day ago

Athens, Attica, Greece TP Full time

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens

We are looking for talents with
great English skills
who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.

Note
: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

What you will do:

  • Review and categorize social media content based on specific guidelines.
  • Ensure that all information uploaded by users follow the guidelines based on client's policies.
  • Make well balanced decisions to be an effective advocate for the online community.
  • Ensure high quality and safe experiences for both people and businesses.
  • Apply a content policy to digital content and execute handling procedures with consistency.
  • Assist customers via chat, email or phone (depending on the project).
  • Identify inefficiencies in workflows and suggest solutions.
  • Follow company and client procedures and guidelines.

What we expect from you:

  • Excellent verbal and written skills in
    English
  • Exceptional communication and soft skills, as well as problem-solving skills
  • Ability to use Windows Operating Systems, internet applications and MS Office
  • Solid team, and collaboration skills, work independently with limited supervision
  • Attention to detail and ability to distinguish self-beliefs from moderated content and policies
  • Be positive and proactive and have a desire for applying continuous improvement processes
  • Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage

What we offer to you:

  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend
    : Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth &
    development opportunities
  • Special events
    as well as
    community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a
    Great Place to Work-Certified Company
    that fosters diversity

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