English Social Media Content Moderators

1 day ago

Athens, Attica, Greece ManpowerGroup Greece Full time €104,000 - €130,878 per year
Are you passionate about everything online, with an eye for details? Become a member of our strong and growing social media team in Athens

ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for English Social Media Content Moderators.

Content moderation is the process of reviewing and monitoring user-generated content on online platforms to ensure that it meets certain standards and guidelines. This includes removing inappropriate or offensive content and enforcing community guidelines and terms of service.

What you will do:

  • Categorize social media content based on specific guidelines
  • Work independently with limited supervision
  • Ensure high quality and safe experiences for both people and businesses
  • Identify inefficiencies in workflows and suggest solutions.
  • Apply a content policy to digital content and execute handling procedures with consistency

This is an Office Based role; all the candidates shall be based in Athens and able to work from the office on a daily basis

Requirements

  • Excellent verbal and written skills in English (British and/or Irish)
  • Exceptional communication and soft skills, as well as problem-solving skills
  • Tech savvy/Knowledge of MS office tools
  • Attention to detail and ability to distinguish self-beliefs from moderated content and policies
  • Be positive and proactive and have a desire for applying continuous improvement processes
  • Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage

Benefits

Competitive compensation

  Rewarding bonus scheme

  Permanent contract

   Private health care benefits

   Daily meal allowance

  Relocation package for candidates outside Greece

Recruitment Process:

·       If you're interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview.

·      As for the next steps, there will be 2 more interviews with the client either in person or online.

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