Czech Customer Service Agent in Greece
23 hours ago
Are you a fluent Czech speaker? Don't miss this opportunity Our client, a multinational BPO company, is looking for a Customer Service Agent to join the team in Greece either remotely or onsite. Apply now
Responsibilities
•Managing of incoming calls
•Identify and access customers' needs to achieve satisfaction
•Build relations of trust through open and interactive communication
•Provide accurate, valid, and complete information by using the methods/tools
•Keep records of customer interaction, process customer accounts and file documents
•Follow communication procedures, guidelines, and policies
•Native or near to native Czech language (C1-C2)
•Very good command of English language (B2 – C1)
•Good MS Office skills
•Strong phone contact handling skills and active listening
•Excellent communication and presentation skills
•Customer orientation and ability to adapt/respond to different types of characters
•Ability to multi-task, prioritize, and manage time effectively
- Competitive Salary
- MonthlyBonuses
- Meal Vouchers
- Health care benefits and numerous other discounts
- Continuous Training and access to Educational Platforms
- Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
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