Dutch Customer Support in Greece

2 weeks ago

Heraklion, Crete, Greece Cross Border Talents Full time €25,000 - €40,000 per year

Ready for a Fresh Start? Relocate to Beautiful Greece and Discover Its Islands, Culture, and Career Growth

We're searching for a motivated and customer-focused Customer Support to join our lively, fast-paced team. If you're passionate about helping people, excel in dynamic environments, and enjoy finding solutions, this role could be the perfect fit for you.

Role Overview:

As a Customer Support, you'll manage customer inquiries across phone, email, chat, and social media. You'll assist with account access, payments, and technical concerns—ensuring each customer receives prompt, effective, and friendly support.

Key Responsibilities:

  • Provide excellent customer service across all communication platforms

  • Assist with account creation, login troubleshooting, payment issues, and general technical support

  • Act as a reliable point of contact, especially for sports-related customer inquiries

  • Handle customer feedback with empathy, patience, and professionalism

  • Communicate clearly to build trust and strengthen client relationships

  • Follow internal processes and maintain service quality standards

  • Contribute suggestions to enhance service efficiency and customer satisfaction

Requirements:

  • Fluent in Dutch (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

  • Remote Work: Enjoy the flexibility of working from home

  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let's connect

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