Italian Customer Support For a Global Electronics Provider in Greece

2 weeks ago

Heraklion, Crete, Greece Cross Border Talents Full time €40,000 - €60,000 per year

Launch Your Career in Tech Coordination While Living the Mediterranean Dream

We're looking for motivated customer care and support professionals who are ready to take their service skills to the next level. This position blends communication, coordination, and teamwork in a fast-moving international environment.

Role Overview:

As a Customer & Coordination Specialist, you'll be handling inbound queries and managing logistical or service processes for electronic product users and vendors. It's a great fit for detail-oriented individuals who enjoy clear communication and operational flow.

Key Responsibilities:

  • Manage support requests from clients across multiple countries and languages

  • Coordinate solutions across departments to ensure timely resolution

  • Offer assistance on device usage, orders, logistics, and general inquiries

  • Ensure all service protocols are followed with care and precision

  • Collaborate with team members to improve customer processes

Requirements:

  • Fluent in Italian (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

  • Remote Work: Enjoy the flexibility of working from home

  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let's connect

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