Dutch or Flemish speaking Customer Support Agents

2 weeks ago


Remote Greece Triskel Consulting Full time €25,000 - €40,000 per year

Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team

Tasks
  • Customer service to both active and potential customers

  • Handle incomeing calls, chats and emails related to:

  • Payments

  • Invoices and reminders

  • Plan or contract changes

  • Complains

  • Retention, etc.

Requirements
  • Secondary school or higher education level required
  • Strong communication skills in Dutch and English both written and spoken
  • Experience in customer service roles within contact center environment for at least 6 months
  • Good computer skills
  • Ability to communicate professionally, enthusiastically
  • Solution-oriented.
  • Quick learner with the capacity to process information efficiently.
  • Independent worker who enjoys challenges and maintains focus on customer satisfaction.
Benefits
  • A rewarding experience abroad that will enhance your professional and personal growth.
  • Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI's are met)
  • Comprehensive, paid training and ongoing support from your trainer and team leader.
  • Friendly and supportive work environment, with opportunities for team bonding through social events.
  • Long-term employment with stimulating challenges.
  • Competitive salary
  • Additional benefits including a fixed project bonus, performance bonus, and private health insurance.


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